Category: Work

Student Coaching

Lately, I’ve noticed that in addition to my roles of administration and teaching, I’ve been spending more time coaching students.  It tends to come up in small ways, such as offering suggestions on how to word emails or how a student should approach talking to their professor about something in their class.  At first I was a little uncomfortable with taking on a coaching role when it wasn’t really part of my job.  That’s not to say I’m uncomfortable with doing tasks that are not explicitly written into my job description.  Instead, I was uncomfortable because I wasn’t sure if it was my place to offer guidance.  Sure, I might be a decade older than most of the students, but I sometimes struggle with the impostor syndrome: what do I know?  I’m just a lowly administrative assistant.

Having said that, I recognized a fundamental truth that I think many people take for granted – students are young.  I don’t just mean young in age, but also young in experience.  Most students haven’t had the same experiences I’ve had, whether that is my post-secondary schooling, grad school, or work.  Things that I take for granted that come second nature to me are wildly new for students just coming into school.  It’s even worse for students who are first-generation college/university students (like I was).  For some, they haven’t had a lot of experience navigating systems on their own.

We bemoan the helicopter parents and make snide remarks that students don’t know anything (i.e. “life skills”), but I think we should have more empathy.  Post-secondary is a big, scary place to navigate.  If it’s your first time living away from home, having to manage your own schedule, finances, and life, would you not also feel overwhelmed?

Instead of starting with the assumption that students are lazy, or wanting everything fed to them on a silver spoon, I try to take the approach that students don’t know how to narrow down their options or choose a path.  They are the modern Buridan’s ass stuck between competing options with no practical way of making decisions or selecting priorities.  Instead they focus on what’s immediate and take the path of least resistance (for them at the time).  Without a longer view and a chain of successes, their choices may seem short-sighted, but in their context it makes sense to them.  If you couple that kind of decision framework with the complex, convoluted machinery that is “real life,” you can hardly be surprised when students make sub-optimal decisions.

In light of this, my response is not to infantilize them, nor chide them for what one would judge to be their bad decisions.  Instead, I offer my perspective and anecdotes to provide teachable moments.  I provide insight into byzantine rule structures and explain my reasoning.  And I ultimately leave decisions or action up to them.  They must take ownership of the process because they have to be accountable for the outcomes.  The point of education is to create a safe space to fail and learn.  Therefore, our goal should be to set students up for success but also provide them with the opportunity to learn through their mistakes, not by punishing them into doing the right thing.  Rote learning works in some contexts, but in order to make deeper connections between ideas and develop ones ability to reason, students need to be coached on how to shift their perspective and see new connections.

And so, I sometimes coach students.  It’s pretty interesting so far.

Stay Awesome,

Ryan

 

Public Speaking Bomb

Happy Labour Day!  Things have been busy here at work while we gear up for the new academic year.  Students are around, schedules are messed up, and people are scrambling to get back into the right mindset to kick off the new term.  Things are bustling and busy.

I don’t intent to keep a post trend going, but I wanted to ride some of the wave from last week’s psych-out post and talk about another recent failure I experienced at work.

Last week, I had to give a short presentation to college faculty about the research ethics board I’m on.  The purpose of the presentation was to remind faculty that the board exists, and to have them consider whether an ethics review is needed for their or their student’s projects.  I had a 15-minute block of time and a slide-deck provided by our board coordinator.

After the presentation, I sat down and wrote out all the ways the presentation sucked.  In fairness, two of my colleagues went out of their way to complement my presentation,  and that they took away the two main deliverables (that student research projects should be run by the board, and that I’m available on campus to answer questions).  I checked in with my boss and she, too, agreed that the presentation was not a failure as I saw it.  I know that my perception of how things went will be dramatically different than how others perceive me.  Nevertheless, I know that I am capable of doing much better and the main culprit of my failure was because I didn’t practice out loud before the talk.

Here is the list I generated:

Everything that went wrong (and why):

  • Didn’t practice the slides
  • Didn’t build the deck (it was pre-made and sent to me; building the deck would have made me more familiar with the content by necessity)
  • Too rushed
  • Unstable speaking patterns (rambling ticks)
  • Poor intro
  • Poor conclusion
  • Didn’t plan my transitions
  • Didn’t know how the transitions were set in the slide (i.e. need to click to reveal text)
  • Missed content from the page.
  • Had to look at screen to figure out where I was
  • Didn’t know I’d have to hold a microphone (I knew this from past All Faculty meetings, but I should have anticipated it)
  • I was holding the mic and the presentation remote – my hands were full
  • Didn’t pause to calm down or collect my thoughts
  • Bad presentation but saved with good will from prior relationships with faculty + my position (junior to the faculty)
  • finished in 8min or 15min.
  • Didn’t have a firm point in mind that I wanted them to take away from talk.
  • Didn’t edit slides to remove non-essential content

You can’t win them all, but it’s important to know where you go wrong so you don’t make the same mistakes again.

Stay Awesome,

Ryan

 

The Animated Bibliography

*Update: I’ve added bullet points to the bottom since the time of original publication.  New points are identified as “New.”

I’ve made references to the concept of the “animated bibliography” in a few recent instagram posts.  I first started conceiving of the idea when I wrote a short self-reflective critique of my habit of reading self-help books.

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-/16 The Achievement Habit by Bernard Roth. The concept of design thinking and Stanford's "D School" has been on my radar for a few months. The book was listed in an article I read so I checked it out. Given what I've read over the last year, it's pretty par for the course. It was refreshing that it wasn't an animated bibliography of research like other books I've read in the genre. Instead, it is written with a lot of anecdotes from the author's life as a mechanical engineer and professor, which I found quite enjoyable and a nice change. To be honest, the thing I was more excited about was that I listened to this for free on the #Libby app using my @kitchenerlibrary membership. While I like my Audible subscription, I love my library more and am glad they offer this for audiobooks. #books #reading #selfimprovement #books #nonfiction #productivity #habits #learning #audiobook

A post shared by Ryan Huckle (@rhuckle) on

I doubt I’m the first person to notice this trend in publishing, and I’m not entirely confident that this is a new trend at all.  The more likely explanation is that this is something that has gone on for a while and I’m just too stuck in reading the same books listed on every “must read” list to see the broader context.  Were I to read books that were published earlier than the last decade, perhaps I would see that book have always used this strategy to convey information.

Nevertheless, it would be fun to take on a bit of a research project to see whether this trend has proliferated from a certain point in time, who the early adopters were, and how quickly it’s accelerating.

For the moment, here are my early observations:

  • The animated bibliography is a style of nonfiction where the author uses a micro expression of some authority to explain or contextualize some broader universal “truth.”
  • The authority is either scientific studies or biographical case studies.  Biographical case studies are not always literal examples, but can also be mythical or metaphorical examples.
  • The material is rarely discussed from the negative; that is, the material is presented as a causal relationship to explain a phenomenon, but less commonly are counter-examples, counterfactuals, or false-positives discussed.
  • The author is usually repackaging the work of someone else, rather than the original author of the micro expression.  For example, there is a difference between Daniel Kahneman writing a book reflecting on behavioural economics and his original studies, and someone invoking a study published by Daniel Kahneman to explain an phenomenon.  The animated bibliography would be the latter, but not the former.  The animated bibliography is a presentation of the things the author has learned.
  • The animated bibliography has parallels to how research papers are written at the undergraduate level.
  • The animated bibliography can be thought of as a narrative stitched together.  A series of vignettes (chapters) that bring stories together under a broader meta-narrative that provides a unified theory.
  • The animated bibliography is a method of delivering nonfiction, but it is not necessarily meant to be a moral lesson.  It is protreptic in aim – it attempts to be explanatory, if not educative.
  • The animated bibliography typically falls under a few key genres of nonfiction: business, productivity, leadership, personal development or self-improvement.
  • In isolation, the animated bibliography is merely a geneology of ideas, but taken as a genre it becomes self-referential.  The same studies and case studies start popping up over and over.  These, in turn, get meta-referenced by popular authors who write about them.  For instance, a reference could take the form of a book referencing another author’s book about a series of published studies.
  • Hypothesis: this phenomenon (if it is a new phenomenon) is an emergence from the overlapping worlds of start-ups and founder idolization, social media-fed ennui, high technology, scientism, and people’s inability to move from idea to action.  The books are proliferated as instructionals and how-to’s to solve a behavioural problems.  They paint an ideal way forward, but the fact that they keep getting published, and that a market still exists, means that no one book can actually be held up as the definitive voice.  The plurality exists because they singly do not provide broad answers.
  • The market creates a series of urtexts that spawn and inspire secondary and tertiary levels of reference.
  • *New* The author takes on an authoritative tone in the books, but uses the references to others as the source of their authority.
  • *New* Rarely is the book the result of a lengthy period of research or work in the field as a practitioner.  Instead, the book is the product of some period of immersion or research in the topic at hand (e.g. the author spent a year working on the topic and is writing a book about it).

I’ve deliberately kept things vague in terms of which authors and books I have in mind when I make the observations above.  Perhaps in time, I’ll have more courage and name names of those I find to be the biggest offenders of the genre.  For now, though, I choose to remain silent.

Stay Awesome,

Ryan

 

 

Policy vs. Guidance Pedagogy

During an ethics board meeting recently, we discussed ways of providing direction to faculty members who have student-based research in their courses.  For faculty who have research elements built into their courses, it can be a challenge to determine what counts as research, and whether said research is subject to the rules governing conducting research at an institution (specifically in our case, whether an ethics application would need to be submitted to the board).  Not every scholarly activity necessarily counts as research, and not every kind of research requires an approval from the institutional research ethics board.  Since this can be a bit of a murky area, we have been considering ways of providing direction.

The conversation abstracted away from the specifics of this case, and we discussed some of the issues concerning policy and guidance, which applies to education and pedagogy more generally.

The benefit of policy is that it spells out clear expectations of what is expected, what the division of responsibility looks like, and what consequences might be considered in the event of a policy breach.  Policy is designed to protect the institution through due diligence, and it focuses on expressing what rules need to be followed in order to not get into trouble.  Loopholes arise when the policies are not sufficiently rigorous the cover contingency cases and when policies are not harmonized laterally or vertically with other policies.  Policy documents focus on the “ends.”

On the other hand, guidance documents focus on the “means” by providing suggestions and best practices that could be followed.  Guidance documents typically do not include comprehensive rules unless it’s appropriate.  Instead, the purpose of the guidance document is to provide clarity in ambiguity without necessarily spelling things out.  They are deliberately left open because guidance documents are meant to supplement and add to ongoing conversations within a field or system.  While guidance documents also do not provide comprehensive options to contingent situations, the strength of the guidance document is that it’s educational in intent – it provides reasoning that helps the reader understand the position it takes, and paints a vision of what success looks like.

I realized in the meeting that this has a lot of crossover into considerations for teaching.  It’s is better, in my opinion, to teach students frameworks for thinking, rather than rules for success.  In the case of ethics, I would avoid teaching students what rules they need to follow, and what they need to do to avoid getting into trouble.  Instead, I would seek to build good practices and habits into the material I’m teaching so that I can model what success looks like and help them understand why.  This way of conceiving the material is forward-thinking.  It gets the students to envision what the end-step looks like, and allows them to work backwards to figure out how they want to arrive there.  By focusing on the principles you want the students to uphold (as opposed to rules to follow), the students learn to think for themselves and are able to justify the decisions they make.  This also has the benefit of avoiding the problem with prescriptive policies – students are prepared to reason through novel situations based on principles.

 

Stay Awesome,

Ryan

 

A Reminder to Myself

Last week was a crazy week.  At work, it was the perfect storm between closing out the business of the previous semester, getting the next semester off the ground, and working to start all program reviews before the college faculty disappear for the summer.  In that time, I had meetings on top of meetings (and in one case, two meetings running concurrently).  I had students queuing up to see me for help.  There are agendas to be set, committees to chair, and a hundred messages waiting to be read.  Last week was hell, but I survived.

I had to remind myself of one important thing.  In my job, nothing is so important that it can’t wait.  Sure, there are critical deadlines looming over my head, and a number of people rely on me for deliverables.  However, despite the pressure I was feeling, I knew that there was nothing that was so critical that it couldn’t be added to the list of things I needed to do in favour of focusing on more important tasks.

I’m lucky, because not all jobs have this kind of luxury.

This reminder to myself isn’t meant to show-off or flaunt my job.  It’s not to show that I don’t have accountability, or that I’m allowed to slack off.

It’s a reminder of Eisenhower’s Matrix – there are lots of things that are urgent, but it’s critical to recognize and prioritize what’s important.  In Covey’s language, you put first things first.  For Koch, 20% of your tasks will create 80% of the value.  And on, and on.

Last week, it was important to remember these lessons.  I couldn’t serve everyone at once, and that’s ok.  The best thing to do was to focus on making headway where I could, and leave the rest for next week.

Stay Awesome,

Ryan

A Lesson in Networking

I had a networking success moment last week.  After returning from the ethics board conference, I started doing the standard follow-ups.  One of my follow-up messages was to the director of the Portage network of Canadian institutions whose mission is to promote good data management practices for research institutes.  I noticed at the Portage presentation that Ontario Colleges were typically not included in their activities on account of the fact that Colleges are only now making concerted efforts towards research and data.  It’s still too early for the Colleges to have caught up with what Universities have been doing all along, so the two organizational structures are out of alignment.

I saw this bit of oversight as a good opportunity to introduce myself and suggest that I could connect Portage with my home institution library if there wasn’t already an existing working relationship.  In my follow-up message, I asked for some details for an upcoming event that I could pass along to the director of our library.

I then reached out to our director with the information and filled her in on the details from the conference, and what value a connection with Portage might offer.  Keep in mind that I don’t really know a lot about the library, its operations, or its institutional priorities.  I was merely offering a potential connection without knowing whether things would be a good fit.

At this point, it’s out of my hands, but I did my part to facilitate the introduction.  I think this is the overlooked side of networking.  Most of the time, we think of networking as “what can this do for me.”  Instead, it might be more useful to flip the question around and ask “how best can I help this person with my network.”  You get more value from offering value to others than if you just treat everything as an opportunity to gain for yourself.

Stay Awesome,

Ryan

5 Post-Conference Thoughts

I was away in Montreal for the Canadian Association of Research Ethics Boards conference last week, so I didn’t get a chance to write a blog post leading up to today (hence why the post is late).  However, I didn’t want to leave you hanging, so here are some thoughts on attending the conference.

-1-

This was the first conference I attended where work paid for it.  It was nice not needing to pay for the entrance, the flight, or the hotel room (previously, I would billet with conference organizers to cut down on cost).  It was pretty rad to stay at the same hotel that the conference was operating out of, which made life way easier.

-2-

Conferences can actually be a great learning opportunity.  I learned a lot from the experiences of others as we shared stories and case studies, all of which I have brought back with me to bring to my boards.  I took around 11-pages of notes over the three days, so lots of stuff to review and implement.

-3-

Networking is not something I have a lot of experience in.  In general, I’m terrible with schmoozing and making small talk.  On the plane from Toronto to Montreal, I downloaded my copy of Keith Ferrazzi’s Never Eat Alone and brushed up on some conference networking best practices.  That hour I spent reading on the flight was pretty helpful over the next three days.

-4-

I handed out business cards and collected them while in town.  I’ve already received an email from the President and CEO of an organization out of the US to follow-up on our conversation about receiving accreditation.  This is an example of what you should do with business card swaps – you go in, make a personal connection with the person, and give them a reason to follow-up.  If you give out your card, make sure to follow-up shortly after the conference to keep the connection going.

-5-

Attending the conference put me a little out of my comfort zone.  I could have stayed comfortably in the hotel the entire time and avail myself of the amenities.  However, at various people’s prompting, I did venture out to explore the downtown core.  I made friends with one of the local bartenders as we smack-talked KW, and I was able to enjoy some genuine Montreal poutine.  For my first dinner, I went out alone, but on the second night, I made sure to go out for dinner with a group of people.  Meeting new people is challenging and not a natural thing for me, so I had to intentionally choose to put myself out there.  Having said that, I also respected downtime, and spent the evenings quietly in my hotel room enjoying movies and YouTube to recharge after the day.  I think it’s possible to strike a balance, and it’s good to respect your own personal limit.

All in all, it was a great experience.  I’m glad I went, but I was very happy to return home.  In the end, I felt “conferenced-out” and was looking forward to seeing my fiance after an intense three days of talking about research ethics.

Stay Awesome,

Ryan

 

Thoughts on Providing Feedback

I had a heartwarming moment this past week where a student provided some positive feedback about my teaching.  I “teach” an online course through the college and have been one of the instructors for the past year.  I find online courses a difficult medium to engage with students because you never get face to face interaction with them, so you need to find other ways to reach out and build a rapport.

One of the methods I choose, and use when I teach in-class as well, is to take time to provide comments and feedback on assignments.  I think of assignments as ways for me to provide real, concrete feedback on student performance (rather than just a grade).  In addition to the marking rubric, I will give three kinds of feedback:

  • comments on how well a student engaged with material according to a certain criteria;
  • areas where the student did not measure up to the criteria and why;
  • (most importantly) guidance on how the student could improve in the future.

That last bullet point is important to me because when I reflect back on my own learning in school, I realize that grades are often a poor way of gauging how well you understand the material.  Instead, the numeric grade stands as a proxy for how many “answers” you got right.  For the purposes of education, I’m concerned of the other side of the grade – the marks that you didn’t get; why you didn’t get 100%.  If I, as an instructor, can fill in the details of what the student missed, I can guide them towards improving in the future.

It takes me a while to grade assignments because I spend the extra time giving constructive feedback to the students.  If I simply told them what they  got wrong, the student won’t have a sense of what steps they could take to do better next time.  I don’t want the students to use trial and error to figure out how to improve skills.  Instead, I will give them explicit feedback on what I want them to do differently in the future.

Perhaps you are thinking that I’m coddling the students too much.  Maybe you are right, but I assume the students are here to learn, that I’m positioned as the expert, and that teaching is more about molding and guiding students, not expecting them to stumble across the correct answers.  I want the students to be mindful of what I expect of them (and it forces me to reflect on what I want to see in the student’s progress, which is significantly harder than a capricious grade you slap on after reading through a paper).

If done right, you should see a general improvement in the quality of the assignments you receive over the semester.  Students who are looking to improve will pay attention to your feedback and will get better over time.

I’ll close off with an excerpt from the student who emailed me:

I struggle with philosophy but I wanted to try out this elective. Your feedback has really helped me to know where I have gone wrong and what to work on for the future assignments. I have never got so much feedback from teacher, so thank you.

Stay Awesome,

Ryan

Study Strategies #5 – Application

One of the hardest things I find my students struggling with is not grappling with deep philosophical thoughts, or technical jargon (to be fair, they do struggle with these as well), but it’s in the application of course material.  Most often, when my students submit work for me to evaluate, they submit work that is either:

  • straight opinion (read: a submission that is not structured as an argument with evidence and connecting ideas through logic); or
  • an attempt to solve or provide a definitive response for all the problems of this philosophical issue in about a page.

The thing my students don’t realize is that I don’t care whether they “solve” the philosophical problem.  Granted, I don’t expect them to be able to solve the problem in a page, but that’s not the point.

The purpose of the exercise is for me to check the thought-process of whether they are able to understand the material and work with it.

I was recently chatting with a Program Chair about her time teaching engineering courses.  She noted that often she’d give problem sets that lacked defined measurements, and her students would pause to ask what the length or value of the unknowns are.  She was very frank that she didn’t care what number their calculator displayed because it was more important for her to see whether the students could think through the problem, manipulate the equations, and understand how to go about solving a problem.  For her, the solution was extraneous for the purposes of the class – it was a quick and convenient way to mark an answer right or wrong, but not entirely indicative of whether the student was understanding the concepts.

Now, you may say that this is all well and good for engineering, but how does that apply to philosophy (“But, philosophy has no right answers!!!) or any of the other soft sciences or humanities disciplines.

The truth is that the faster you try to apply the concepts, the easier it is to learn and make the concepts stick, and it’s not all that different across disciplines.  If you are trying to learn a concept, the best thing you can do is to try to take what you think you are learning, and apply it to a novel situation.  By focusing less on the details and working with the core concepts, you get a chance to see what makes sense to you and where your gaps in knowledge are.

For the course I teach, the students work their way through the online module materials, which includes extra readings, embedded videos, probing questions, links to additional sources, etc.  Then, after a round of discussion board posts, the students have a weekly essay prompt related to the week’s topic.

Early in the course, my students will often reply strictly to the essay question with what they think the right answer is.  Through my weekly rubric feedback and general emails to the class, I encourage them to go back to the module content and apply the concepts they are learning to the essay prompt.  What would so and so say about this concept?  How does this school of thought define this concept?  Do you agree with how this concept gets framed?

The point of undergraduate philosophy courses is not for students to generate original philosophical thought.  That is an aim, but it shouldn’t be the outcome.  Instead, the instructor should be guiding the students to think better and understand the concepts being covered so that they can then apply it in novel situations.

When studying, a good way to learn the concepts it to try and extract the ideas from how the author framed them and see how you can apply those ideas in new ways.  It reinforces the learning and helps to spot gaps in understanding in a way that straight memorization doesn’t provide.

Stay Awesome,

Ryan