No Harm in Asking

question mark neon signage
Photo by Emily Morter on Unsplash

I’d like to break my streak talking about the pandemic and instead share something that lifted my spirits a bit this weekend.

One of the lessons I try to impart on my students is that there is often no harm in asking or making requests from others. I’d much rather my students take accountability ahead of time to ask for things like extensions, rather than to come to me after the deadline has passed and ask for accommodation. This is not to say I never grant extensions after a deadline because I know that we all can be absent-minded from time to time.

Case in point – this weekend, I allowed a coupon promotion to lapse from Audible. I had received a coupon code from Audible based on some purchases I had made back in February. The deadline to use the coupon was April 4th, and I kept intending to sign-on from my computer to browse options (I find the app’s interface hard for surfing titles). And yet, at around 1am on April 5th, I realized I had missed out.

The coupon’s value was $5-off any regular purchase, so I wouldn’t be out much if the coupon didn’t work. Nevertheless, I took a leaf from my own book and emailed customer service to ask if I could have an extension on the offer. At best, they would abide by their deadline and tell me “no,” which wasn’t a huge loss to me since I had already “lost” the value of the coupon after the deadline. But, there was no downside to asking and it was entirely upside.

Thankfully, customer service extended the deadline on my coupon, no questions asked. I was pleasantly surprised by the outcome and was glad to follow my own advice.

Hope you are keeping safe!

Stay Awesome,

Ryan

Ramble: Professionalism by the Inch

white measuring tape on white surface
Photo by Annie Spratt on Unsplash

When it comes to posting for this blog, my goal is to have content ready to go live by Monday mornings at 9am. It’s largely an arbitrary objective, but I like to try and keep it so that the post is live by the time I get to work for the week and I can kick off work feeling a sense of accomplishment. As of writing these words, it’s 11:46am on a Monday – clearly I’ve missed my target.

Like many people, I’m finding it challenging to maintain productivity while working from home. I can try to claim that I’m in an adjustment period. Afterall, Wednesday will mark two full weeks of me being home from work. But I know in the back of my mind that while it might be true that I’m still adjusting to working from home (now that the novelty has worn off a bit), I also am keenly aware that my productivity habits are spotty at best.

Thanks to my wife, I’ve been able to keep a structured schedule for my days. I’ve also increased my excersising and have used the time at home to practice time-restricted feeding. I’ve brainstormed what I’d like to work on during this period of instability, and my relationship with my wife has grown closer as we’ve been forced to spend more time together at home.

But when it comes to actually doing the things on my list, I’m struggling with tipping over from plan to action. I’ve known for a week that a blog post needed to get done. I’ve even drafted a few ideas with some rough thoughts and structure. Yet, here I am, almost three-hours past my deadline, and I’m writing a vaguely stream-of-consciousness post. I recognize in me the same level of performance I see when students leave their assignments to the last moment to start (note: stream-of-consciousness is a typical strategy to fill space and sound smart).

Meta-blogging aside, the problem is that I’m still not a professional when it comes to many things in my life. I don’t mean ‘professional’ in the sense of being paid for my work, nor do I mean professional in the sense of being recognized as such.

In this case, I mean professional in the sense that Seth Godin invoked in a podcast episode I listened to recently (Seth Godin [Empathy] on the Creative Elements podcast). A professional is someone who shows up (often because they are being paid, though not necessarily) because that is what they do; it’s what’s expected of them. It doesn’t matter how they feel – they show up. Seth Godin notes that this can be hugely inauthentic. Sometimes, like this morning, you have a hard time feeling like you want to show up. You want to show up, and at a second order you want to want to show up, but no matter how much you desire to show up, you struggle with moving from thought to action.

There are tricks to motivating yourself. If I may be allowed to tap Seth Godin again, a recent blog post of his resonated strongly with me last week (React, Respond or Initiate on Seth’s Blog). Reacting is often the easiest route to overcome the motivation barrier – it’s visceral and immediate. It’s also unfocused and sloppy. Responding is more thoughtful and directed, but like this post is still intimately tied to someone else putting work into the field. But Initiate? That gives you maximum freedom of direction, but the hardest to push yourself through. The Resistance (hat-tip to Mr. Pressfield) is felt in direct proportion to how much ownership you have over the initial starting move. To React is to cede the initiative because you are unaware and flat-footed. To Respond is to acknowledge that you are going second, but you are at least aware and ready to make a move. But, to Initiate means you pick the time and place to move things into action, which can have all sorts mental barriers in the way.

I’m of two minds on the matter. On the one hand, I feel like not moving towards a goal is to waste an opportunity that has presented itself to me. Like with compound interest, the more small progress I can put in, the more it will pay off down the line. And if you fail to put in the work, you’ll struggle to rise to new challenges; you’ll end up hurting your future-self because you failed to practice and prepare. Or as Ryan Holiday notes, “you can lie to yourself, saying that you put in the time, or pretend that you’re working, but eventually someone will show up. You’ll be tested. And quite possibly, found out.”

But at the same time, I know I have to be kind to myself. These aren’t expectations that I need to follow, nor do I have to choose them. These are one version of a vision of success, but it’s not the only path or formula to follow.

Being afforded the opportunity to work from home is giving me space to be able to think and reflect. Within the opportunity, it’s important that I take the time to pause and listen to what my preferences are telling me – what do I find important and how do I leverage the tools I have to go where I want to go. Being a professional towards goals you don’t want strikes me as pyrrhic. Sure, you might gain measures of success as someone might define it, but at what cost? If we know that lunches are truly never free, then what is it we give up when we go with defaults?

Showing up doesn’t have to be a grand gesture. Being a professional means being consistent and accountable, even if you are fighting to create progress by the inch. Chain enough inches together over time will still create progress forward.

Stay Awesome,

Ryan

Reflection: Self-Isolation and Routines

person holding black game controller
Photo by Hardik Sharma on Unsplash

My wife and I are fortunate to be able to work from home. I started working from home Wednesday of last week, and initially found the transition to be manageable. Thanks to my wife’s discipline, we were keeping our normal sleep schedules, and we are able to maintain our normal working routine from the safety of home.

One thing that really threw me this weekend was when I allowed myself the permission to completely relax my schedule. Because of the pandemic, a lot of my pressing obligations and scheduled social time have been put on hold, meaning I have more free time than is typical. During the work week last week, I kept up with work and tending to things around the house, but by the weekend I decided to jump into playing video games, reading, and podcast listening. I also enjoyed a few beers Friday and Saturday nights while exploring the Borderlands, so going to bed before midnight was quickly forgotten.

This had two interesting consequences. First, by Sunday I physically felt bad. Not sick, but my body felt sluggish, I was tired, I had a headache, and my motivation was sapped. While I didn’t drink to excess, I did wonder aloud to my wife if what I was feeling was a low-grade hangover from my general poor choices over the weekend.

The (amusing) second consequence was that my wife remarked that she now sees why I impose schedules and routines on my daily life. She normally encourages me to relax and play games, but this is the first time in a long time that she has seen me proactively partake in games. It was a little like a crash-and-burn by Sunday night – I don’t do moderation very well and her mock-horror was a good reminder of that.

In reflecting on the last few days of the self-isolation, I have learned that it’s important for me to keep regular routines and impose discipline on my otherwise chaotic whims. I’ve known this about myself for some time, but this weekend helped to reinforce why I prefer keeping routines and habits active. Like a child, I crave structure.

Stay Awesome and Safe,

Ryan

Second Order Brother’s Keeper

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Photo by Mitch Lensink on Unsplash

I apologize for the late post this week. I had a few ideas kicking around in my head, but given the updates, I felt this ramble-post was a better attempt to capture some of the zeitgeist, rather than my usual attempt to feign some sort of authority on whatever it is I’m trying to accomplish on this site. Maybe I’ll rant another time about the scummy people who are profiteering through the COVID-19 scare.

Most of the information circulating concerns how an individual can help protect themselves from contracting the virus. Obviously this information is spread around not to protect any one individual, but because it’s the government’s attempt to flatten the curve and ease the economic and public health downsides to the current behaviours of people, from clogging up emergency rooms with sniffles to wholesale runs on items in the grocery store.

I’m heartened by some of the genuinely positive messages being shared around, from people finding clever ways to spend time with loved ones in lockdown, to our Canadian Prime Minister ending his recent public address with a message of watching out for each other, to care for each other, and reinforce this as a Canadian value.

I’m not entirely sure what I should write about this week. It’s pretty hard to form a coherent thought when the majority of my bandwidth is occupied with keeping up with the shifting narrative around what’s going on. Thanks to technology, information (or misinformation) spreads quickly, and we are seeing multiple updates per day as a result. At my place of employment, they took the unprecedented step of shutting down face-to-face curriculum delivery. Unlike the faculty strike from Fall 2017, the College is working to keep the educational process running. While it may be that in the School of Engineering it can be impossible to replicate lab or shop time, the majority of faculty are working hard to translate their delivery to an online format.

So far, our employer has done a good job, in my opinion, with taking prudent steps to a.) keep people meaningfully occupied in their work so that no one has to lose their salary, and b.) do its part to stop the spread of the virus. I’m not saying that things couldn’t be better, but given the circumstances they’ve done a good job.

I’ve been thinking about the purpose of social isolation as a pandemic response. As I said above, the point is less about protecting oneself and is instead about protecting hospitals from being overwhelmed. If we’ve learned anything from countries around the world that are going through the worst right now, it’s that it becomes impossible to protect our vulnerable when there is a shortage of hospital beds. Hospitals are having to triage patients to focus on saving those who can be saved, who have the highest chances of recovering.

It is because of this that I’ve been thinking about the concept of a “brother’s keeper.” It’s not necessarily enough that governments or citizens remain mindful about the well-being of our vulnerable populations. Oftentimes while we are focusing on immediate dangers before us, we tend to not anticipate higher-order consequences of our policies or decisions.

Closing schools is great in theory – children are rabid spreaders of contagions, whether they are actually symptomatic or not, which means they infect their parents (some of whom are front line medical workers). But when we close schools, you have second order consequences that parents struggle with childcare, or children living in poverty lose access to food that is supplied at school.

When you close borders, you stop carriers of the virus from entry. But it also means that our international students (who are in some cases being vacated from post-secondary residences as school’s work to limit social contact among students) have no where to go. Airports are limiting international travel and the cost of purchasing tickets are skyrocketing. By them being in a foreign country, these students are vulnerable and caught in difficult positions on how to keep themselves safe.

By shutting down public spaces, you are helping to keep people from accidentally infecting each other. But when you close down businesses such as restaurants, you cut off people from the economic means they need to support themselves. Sure, the government is offering assistance to persons and businesses alike, but that will provide little comfort to people who can neither travel for groceries, nor pay for the supplies they need.

And let’s not forget what panic purchasing is doing to our supply chain – leaving store shelves cleared out of supplies, which means folks like the elderly are left without.

The hardest part I’m finding in all of this is the feeling of being powerless. You can’t control other people, and so you are forced to anticipate their moves to ensure you won’t be left without. But it’s this kind of thinking that leads to more drastic measures being taken. The virus also makes you feel powerless because you feel like an invisible stalker is coming for you – you don’t know who will be the final vector that leads to you. And you aren’t totally sure if our ritualistic hand-washing and hand-sanitizing is actually keeping us safe, or merely providing comfort. You can’t predict the future, and you can’t be sure you’re doing everything you can; you always feel like there is more you could be doing.

This reminds me of the story of the tinfoil house and pink dragons. A person covers their house in tinfoil, and when asked about it they say it keeps the pink dragons away. When asked if it works, the person shrugs and says “I don’t know, but I haven’t been attacked yet.” Of course, asking “if it works” is the wrong question here because there are no pink dragons. But as Taleb tells us in his book about Black Swans, there are always those highly unprobable events with massive downsides that we don’t see coming. Public policy and budgets are created to deal with clear and present dangers, and those policies and budgets are eroded when it’s felt that the money is not being allocated optimally. Therefore, you run into problems where you are never sure if the resources you spend to prevent something actually works – it’s really hard to prove causality in something that never happens.

Instead, we often are left to scramble to try and get ahead of trouble when we are already flat-footed, which means that our vision narrows as we focus on the fires in front of us that needs to be put out. Fighting fires is great (even heroic at times), but often the measures we take to deal with crisis have unanticipated second-order consequences that become difficult to deal with.

I’m not sure how to deal with this, but it makes me wonder about being my brother’s keeper, and what I can do to protect them.

Stay Awesome,

Ryan

Appealing to my Smarmy Brain

selective focus photography of spiderweb
Photo by Nicolas Picard on Unsplash

From time to time, I catch myself thinking some pretty stupid stuff for entirely dumb reasons. A piece of information finds a way to bypass any critical thinking faculties I proudly think I possess and worms its way into my belief web. Almost like a virus, which is a great segue.

A perfect example of this happened last week in relation to the COVID-19 news, and I thought it important to share here, both as an exercise in humility to remind myself that I should not think myself above falling for false information, and as my contribution to correcting misinformation floating around the web.

Through a friend’s Stories on Instagram, I saw the following screencap from Twitter:

My immediate thought was to nod my head in approval and take some smug satisfaction that of course I’m smart enough to already know this is true.

Thankfully, some small part at the back of my brain immediately raised a red flag and called for a timeout to review the facts. I’m so glad that unconscious part was there.

It said to me “Hang on… is hand-sanitizer ‘anti-bacterial’?

I mean, yes, technically it is. But is it “anti-bacterial” in the same way that it is getting implied in this tweet? The way the information is framed, it treats the hand-sanitizer’s anti-bacterial properties as being exclusively what it was designed for, like antibiotics. For example, you can’t take antibiotics for the cold or flu, because those are not bacterial infections but viral infections.

Rather than leaving this belief untested, I jumped on ye ol’ Googles to find out more. I found a write-up in the National Center for Biotechnology Information discussing alcohol sanitizers.

According to the author on the topic of alcohol-based hand sanitizers (ABHS),

A study published in 2017 in the Journal of Infectious Diseases evaluated the virucidal activity of ABHS against re-emerging viral pathogens, such as Ebola virus, Zika virus (ZIKV), severe acute respiratory syndrome coronavirus (SARS-CoV), and Middle East respiratory syndrome coronavirus (MERS-CoV) and determined that they and other enveloped viruses could be efficiently inactivated by both WHO formulations I and II (ethanol-based and isopropanol-based respectively). This further supports the use of ABHS in healthcare systems and viral outbreak situations.

There are some special cases where ABHS are not effective against some kinds of non-enveloped viruses (e.g. norovirus), but for the purposes of what is happening around the world, ABHS are effective. It is also the case that the main precaution to protect yourself is to thoroughly wash your hands with soap and water, and follow other safety precautions as prescribed.

The tweet, while right about the need for us to wash our hands and not overly rely on hand-sanitizers, is factually wrong generally. Thanks to a mix of accurate information (bacteria =/= virus) and inaccurate information(“hand sanitizer is not anti-bacterial”), and a packaging that appeals to my “I’m smarter than you” personality, I nearly fell for its memetic misinformation.

There are a number of lessons I’ve taken from this experience:

  1. My network is not immune to false beliefs, so I must still guard against accepting information based on in-group status.
  2. Misinformation that closely resembles true facts will tap into my confirmation bias.
  3. I’m more likely to agree with statements that are coded with smarmy or condescending tonality because it carries greater transmission weight in online discourse.
  4. Appeals to authority (science) resonate with me – because this was coming from a scientist who is tired of misinformation (I, too, am tired of misinformation), I’m more likely to agree with something that sounds like something I believe.
  5. Just because someone says they are a scientist, doesn’t make the status true, nor does it mean what they are saying is automatically right.
  6. Even if the person is factually a scientist, if they are speaking outside of their primary domain, being a scientist does not confer special epistemological status.
  7. In the aftermath, the tweet was pulled and the person tried to correct the misinformation, but the incident highlights that the norms of Twitter (and social media more broadly) are entirely antithetical to nuance and contextual understanding.

It’s interesting how much information spread (memetics) resembles pathogen spreading. If the harmful thing attacking us is sufficiently designed to sidestep our defenses, whether that’s our body’s immune system or our critical thinking faculties, the invading thing can easily integrate within, establish itself within our web, and prepare to spread.

The one thing that really bums me out about this event is the inadvertent harm that comes to scientific authority. We as a society are caught in a period of intense distrust of the establishment that is coinciding with the largest explosion of information our species has ever seen. The result of this is not that good information is scarce, but rather the signal-to-noise ratio is so imbalanced that good information is getting swept away in the tide. If people grow distrustful of the sources of information that will help protect us, then forget worrying about gatekeepers that keep knowledge hidden; there will be no one left to listen.

Stay Awesome,

Ryan

My Fab Fit Friends

person wearing orange and gray Nike shoes walking on gray concrete stairs
Photo by Bruno Nascimento on Unsplash

This week, I want to pause to celebrate some of my friends who I find really inspiring. I don’t get a chance to see these folks much in person anymore as we’ve all moved on with our lives. They came into my life through various avenues – a childhood friend (C), high school (Sh), community work (K), and two I met through working at the bar (Sa and Y) – and yet thanks to technology and one of the few positive benefits of social media, I get to be a passive viewer as they live out their lives.

The concept of fitness is fraught with some terrible associations about what it means to be or look healthy. I don’t look to these friends because they embody some ideal of fitness, but for a more important reason. I admire them because they are consistent and dedicated, which is something I struggle with from time to time. Every day that I scroll through my feed, one or more of my friends are sharing the fitness part of their lives by showing up and putting in their time towards their goals.

“C”, for instance, is killer with her cardio and puts my runs to shame. “Sh” is in the gym almost every morning before I am conscious enough to roll out of bed. “K” has logged so many days of running on the trail, riding on her bike, and hours on the mat that she could stop all activity and I doubt I’d still catch up in my lifetime. “Y” is an absolute beast of a man and can deadlift two of me, but is one of the nicest guys I’ve had the privilege of working with. And “Sa,” who I’ve been fortunate to train with, is there, everyday, training his students in athletics and the martial arts.

These aren’t perfect people. Each of them has had their ups and downs, and has struggled in battle with their own personal demons. It’s not the “fitness” that makes me proud of their work, it’s because they inspire me to show up and not get discouraged.

To my friends – I see you. I see all of your hard work. I appreciate how honest you are. And I applaud that you all seem to do what you do for good, noble reasons. You aren’t vain and aren’t doing it for the attention. You are doing it for you, to live your best lives. To challenge yourself and to focus your energies.

Thank-you.

Stay(ing as) Awesome (as they are),

Ryan

Relationship Management in “The Death of Stalin”

Screenshot from “The Death of Stalin” (2017)
Steve Buscemi as Nikita Khrushchev (left) and Sylvestra Le Touzel as Nina Khrushchev (right)

I was watching the dark comedy “The Death of Stalin” the other day and noticed an interesting scene that imparted some wisdom about relationship management. Early in the movie, Nikita Khrushchev, played by Steve Buscemi, has returned home at the end of a long day with Joseph Stalin and other politicians. As he undresses for the evening, he is listing off a series of topics to his wife, who is in bed and taking notes in a book. As he lists off the topics, he comments on which topics landed well with Stalin, and which he should avoid in the future.

Setting aside the bleakness of needing to make notes on things that will keep you alive around a dictator, it was an unexpected example of good relationship management in action.

I’ve done stuff similar to this. At first, I thought it was a sleazy practice, but after overcoming those initial thoughts, I realized it’s an entirely effective way of keeping track of important details either early in a relationship (here, I mean relationship in an extended sense, not in a romantic sense), or for relationships with infrequent contact points.

If it’s worth maintaining a good relationship, then it’s beneficial to reflect on your interactions and take notes on things worth remembering. Whether you use a book as in the film, or making notes in your phone’s contact cards, it can be helpful for refreshing yourself when you interact with a person again. I’ve made notes on business hours, names of employees at a shop, the names of a person’s significant others, and even early in my relationship with my wife I would note ideas for the future.

Far from sleazy, it’s a useful way of paying attention and making others feel special because you’ve taken the time to learn and remember details about them. And, instead of relying on your memory, you can have the confidence that you’ll get the particulars right and avoid looking like a fool.

Stay Awesome,

Ryan