On The Bus – Hello and Thanks!

It’s been some time since I’ve had to commute on the bus.  As a student, the bus was my main mode of getting around town (and the occasional trip home), but in my post-student days, I’ve been privledged to have a vehicle of my own to commute in.

A few weeks back, I carpooled to Hamilton with my wife so that I could attend an ethics workshop at McMaster University.  After my business was done on campus, I took the bus from campus to her place of work.

I greeted the driver as I embarked the bus, paid my fare, and took a seat.  Instead of getting lost in whatever was on my phone, I took the opportunity to watch the streets as we drove by and listen to the sounds of the bus.

I was startled when I realized that I had forgotten that regular bus-riders always thank the driver when disembarking.    It was something I did back in my student days, and I was glad to see that not much had changed in the 5-7 years since I regularly rode the bus.

Given that I had forgotten this little gesture of appreciation and kindness, I wanted to take a moment in this otherwise dull blog to commit it to memory and share the sentiment.

Stay Awesome,

Ryan

Five* Digital Tools I Use

Last week I shouted from the rooftops about reaching zero unread messages in my inbox.  This feels like a good opportunity to geek out a bit on some cool digital tools I use for my process flow.  Below are a handful of applications and services I use to keep on top of things, which supplement any physical systems I use to stay organized (like my notebook, for example).  None of the referenced products below are sponsors and I have no business ties with them.

Boomerang (Paid)

I was introduced to Boomerang for Gmail a few years back and made use of their free tier for quite some time.  However, last year I made the jump to unlock some additional functionality and allow me to boomerang more messages per month.

Seamlessly integrated into Gmail, Boomerang allows me to kick messages out of my inbox and set to return at a predetermined time.  You may have noted in a caption that I mentioned “boomeranged messages;” this is what I was referencing.  If I have messages that I want to come back to, but I don’t want them to clutter my inbox, I use Boomerang to remove them temporarily without me forgetting about it.  Boomerang has other features, such as being able to append notes to myself or asking a message to return if no one responds within a certain time frame.  All in all, a great little service that doesn’t cost much for the year.

Evernote/OneNote

I use both Evernote (free) and OneNote (Enterprise).  I don’t really have a preference one way or the other at the moment, but I tend to use Evernote for personal items (saving notes, planning blog posts, etc.) where I use OneNote for Board work and my main job.  I was urged to go paperless by my boss, so I slowly adopted the services and moved away from extra notebooks and loose papers on my desk.  Especially within OneNote, I can use the attach document feature to put “print outs” of documents within a notebook page, then use my tablet’s stylus to annotate the document with handwritten notes.

Scanbot

Speaking of embedding print outs, I started using Scanbot for Android to capture paper documents and port them into my digital notes.  I like Scanbot over the regular camera because the AI recognizes the page and will use algorithms to digitally morph distortions of the page.  Instead of requiring perfect lighting and standing perfectly over the page, I can capture documents on camera and Scanbot flattens out and crops the image for me.  I’ve also found it handy for taking pictures of overhead presentation slides, and whiteboard writing.

Pushbullet

Pushbullet has a lot of features for pushing documents across devices, but I mostly use it as a way of preventing myself from always looking at my phone.  Instead, I can avoid temptation and quickly reply to text messages from my wife before jumping back into my task.  I know myself well enough that picking up my phone is inviting a trip down the rabbit hole of distraction, so Pushbullet really helps keep my monkey brain in check.  (Note: if you’re wondering about how I avoid distractions on my computer, I use the StayFocusd extension to block website during certain hours of the day)

Trello

Month over month, I will have lots of To Do items that are left incomplete.  I used to copy them over manually to the next notebook, but over time the list grew.  Out of laziness, I started porting those tasks over to Trello for longer term storage.  Yes, I should either discard those items I’m not doing or clearing my plate by completing the tasks.  However, there are items that are not urgent and not important enough to do at the time.  Instead, I’ve set up a kanban board that allows me to move tasks from a pool to an active list, then to a complete, abandon, or hold list, depending on the status of the task.  It’s a handy way of keeping on top of tasks that are not immediately pressing and allows me to use my notebook for day-to-day pressing concerns.

There are a few other tools I’m trying out, such as Toggl, RescueTime, Microsoft Teams, and Notion, but I’ll save those for a future post.

The five-ish tools above are a few things that makes it easy for me to keep on top of several process flows for work, my personal projects, and my volunteer work.  Without them, I would be drowning in trying to keep everything fresh in my mind.  Let me know what kind of tools you use (digital or analogue) in the comments below.  I’m always interested in learning what different people have set up for themselves.

Stay Awesome,

Ryan

First “Inbox Zero” In A Long Time

For as much as I read about productivity and “tactics,” I’m not all that organized, in my opinion.  I am forced to keep track of a lot of threads in my projects by necessity of having too much on my plate, so I make use of notebooks and applications to sort, categorize, and remind myself of things.  This includes my email inboxes – if something is unread, it means I haven’t tended to it yet and need to circle back.

From time to time I hack away at my unread messages, but items will sit there for long stretches during peak deadline times.

Last week, however, I hit inbox zero for my main account for the first time in a loooooong time.

inbox zero
Let’s ignore any messages currently in Boomerang limbo…

I honestly don’t remember the last time I hit zero messages in my inbox.  It’s been a long slow process of setting up filters on messages to get rid of promotions cluttering my inbox (which I started setting up in January).  I was tired of having to constantly decide whether I wanted to open promotional messages or auto-delete.  I didn’t want to block or unsubscribe from them all since I still used the promotions on occasion, but the constant, daily deluge of 30+ messages was draining.

I don’t really subscribe to the inbox zero system per se, but when I finally cleared the last message kicking around, I stared at my empty inbox in confusion.  It was weird to see.  And I feel a slight motivation to keep on top of clearing emails.  When a number pops up in the tab, an itching anxiety kicks in to get rid of it as soon as possible.

1 message

0 message
Demon be gone!

I feel odd celebrating something like this.  I know rationally that clearing emails isn’t really a marker of productivity.  Nevertheless, I think it’s important to celebrate those times when you feel a modicum of control over your life and work (even if it’s an illusion set up by my capitalist overlords… /s).

Knowledge workers, unite!

Stay Awesome,

Ryan

 

Beware the Salesman

Podcast ads.

Hacks and routines.

Blogs that promote and sponsored content.

Look to the incentives and see if they align with your own.

What’s in their interest might not be in mine.

This might change over time.  Sources that don’t sell might eventually sell.  There is a future where I might try to sell you something or join my mailing list.

Beware the one who sells you solutions for problems they don’t have.

Beware the sponsored content coming from authorities you like.

Beware the salesman who makes universal the particular.  The one who puts everyone into a clearly defined box.  The one who makes money on your problems.  The one who charges to join their community.

I’m not saying these are all inherently bad things; merely that they merit many second thoughts.

Secret shortcuts don’t exist.  If they were valuable, they wouldn’t be secret and they wouldn’t be a shortcut – they would be the norm.

Everyone has to make a living.  Everyone has something to sell.  But not everyone has your best interest in mind.

Caveat emptor.

Stay Awesome,

Ryan

Book Ideas – Types of Feedback

I’ve been reading Scott Young’s recently released book, Ultralearning, and I think it’s a pretty good summary of how one can take on an intense learning project for personal and professional development.  It functions like an autodidact’s road map with plenty of good tips, insights, and stories to round things out.  Elements of the animated bibliography are present, but I don’t find it contrived in its execution.  The stories help frame the chapter and serve as an introduction to the core material.

It’s funny how last week I was talking about mnemonic devices, because after drafting that post I ended up reading about the concept in Chapter 10 of the book as it dealt with ways of supporting retention of material you learn.

In chapter 9 of the book, Young talks about ways of providing feedback in the learning process, whether the feedback is provided from others or feedback you can use in your own learning process.  He parses out three kinds of feedback that I found interesting, not only for my own personal use in learning, but also as something I should keep in mind as a teacher.

The three kinds of feedback he outlines are outcome feedback, informational feedback, and corrective feedback.  Each type of feedback serves a specific purpose, and you should be mindful of the context the feedback is given, as the wrong type of feedback can set you back in your learning.

Outcome feedback – provides information on whether you are getting answers right or if you are meeting a pre-identified set of learning objectives.  It tells you that you are right but doesn’t give any indication of why (or why you are wrong).

Informational feedback – provides further information to explain the underlying reason why something is right or wrong.  It can be informative to re-affirm what you have learned, and can identify key areas of strength or weakness, however it does not create a concrete process forward.

Corrective feedback – provides, as the name indicates, a path forward for the learner in terms of how to overcome deficiencies.  It details not only how one is right/wrong, why they are right/wrong, but how to address or avoid being wrong.  This type of feedback not only requires a level of comprehension of the material, but requires sufficient understanding to teach the underlying processes to the learner through explanation, demonstration, suggestion, etc.

As a teacher, it’s important to know what kind of feedback is warranted and under what circumstances.  Most of us tend to focus just on outcomes, but students often don’t learn from pure outcome assessment.  Rather, you need to take the further steps to go beyond an evaluation and ensure you are addressing the underlying deficiency present in the student’s performance.  Outcome assessment is awesome because it’s quick and definitive, but it’s also lazy if your goal is to improve your students.  On the other hand, corrective feedback is desirable but it’s labour-intensive and must be done carefully so as not to remove critical thinking from your student – you don’t want them to merely follow your instructions but instead you want to promote their thinking and reasoning through problems without your guidance.

Stay Awesome,

Ryan

Memorization and my Campus Response Experience

In January of 2008, I was walking through my university campus’s student centre and passed by a table for the UW Campus Response Team, whom were recruiting volunteers for the new semester.  I doubled back, chatted with the team members, and signed-up to participate in their interview process.  I had taken first aid courses periodically during my cub scout and army cadet days, plus I had ran some basic first aid courses while abroad, so it felt like a good fit.

In retrospect, my “experience” was quite paltry, but I had shown the team managers that I had enough of the “right stuff” that they invited me to join the team and participate in the weekend training course they put on for new recruits.  It’s an intense crash course in first aid skills that were well beyond my experiences and the training spanned several hours Friday night and all days Saturday and Sunday, before you perform your final scenario test to qualify as a secondary responder.

The material covered was largely derived from emergency first responder courses, along with some material covered for pre-hospital trauma professions (e.g. fire fighters and paramedics).  The training was designed to create heuristics in the responder’s mind to quickly flow through critical details while gathering as much information as possible and start treatment momentum.  The last thing you want is for a responder to have to intentionally think through what steps they should follow, because it shunts cognitive capacity away from situational awareness and into operational procedures.

In an effort to automate one’s thinking, you end up doing a lot of mock scenarios and skill drills.  As a responder, you end up creating a script in your mind to follow.  The script is based on a common set of things to attend to, which you follow according to handy mnemonics and other memory aids.

Despite the mnemonics functioning to provide mental triggers for actions, you still need to learn the process to go along with the mnemonics, and from the start of training weekend, you only have precious few hours after training concludes for the day to encode the information out of your working memory and into longer term storage.

I needed a way to quickly drill myself and aid in recall.  The system I settled on was to get some window writable markers and write out my mnemonic devices on the bathroom mirror.  Every time I used or walked passed the washroom, I would attempt to fill in as many of the mnemonics as I could remember, and note where I made mistakes.  Through constant repetition, I was able to turn:

E
M
C
A
P
I
E

A
V
P
U

P
E
A
R
L

A
B
C
D

S
A
M
P
L
E

O
P
Q
R
S
T

Into

Environment check
Mechanism of injury?
Count the casualties
Allied agencies?
Personal protection
Introduce yourself
Events leading?

Alert
Verbal
Pain
Unresponsive

Pupils are
Equal
And
Reactive to
Light

Airway
Breathing
Circulation
Deadly bleeds

Signs and Symptoms
Allergies
Medications
Past medical history
Last meal/beverage intake
Events leading

Onset
Provocation
Quality
Radiation
Severity
Time

It was a quick and dirty way to give myself quick feedback on these concepts that I could readily apply to my first aid treatment during training and eventually on shift.  Any time I lost momentum or felt nervous about the judges evaluating me, I would mentally go back to my bathroom mirror and fill in the blanks.  I haven’t been on the first aid team in almost a decade but these concepts easily come back to me, even during my crazy nights at the bar.  It’s a testament to the stickiness of the ideas and the effectiveness of the drills.

Stay Awesome,

Ryan

The Fist Bump – KSE Redux

fistbump

A few months back, I published a post about one of my favourite visual metaphors captured from Killswitch Engage’s video for “In Due Time.”  While my impressions from that post stand, I like to add the image above to moments that make me happy.

The image was taken from KSE’s latest music video “The Signal Fire” from their track released this month, “Atonement.”

The track features guest vocals from former KSE frontman Howard Jones, who replaced the original and current frontman Jesse Leach (confusing, I know) when Jesse stepped away from the mic for personal reasons prior to the band soaring to popularity in the mid-2000’s metalcore scene.

Howard fronted the band for nine years through it’s early commercial success before departing  the band in January 2012, and Jesse returned later that year.  While all parties involved remained friendly and supportive of each other’s projects since, this collaboration was a welcomed surprise and I thoroughly appreciate that this is a thing that exists.

I liked this image for two reasons.  First, I love that despite the personal reasons for people to decide to end things (see last week), it doesn’t mean there needs to be hard feelings for it.  In every interview on the topic, the remaining band members acknowledge that it sucks their friend had to leave, but that they understand and respect the decision, and they are supportive that the departing person leaves because it’s for their own wellbeing to walk away.  It’s a very mature reaction to what is likely a very difficult decision.

Second, the fanboy in me loves that despite the changes, it’s a nod to my nostalgic recent-past.  I stumbled across the band during the Howard years while I was in undergrad.  I once had an opportunity to see the band play in town, but couldn’t justify paying for the ticket, so I didn’t see them.  A few years later, Howard departed the band, and I felt that I had missed out on seeing something awesome.  Don’t get me wrong, I like Jesse and have enjoyed the subsequent albums the band has released since his return.  I have seen the band 7 or 8 times, at one point not missing their tours through Ontario over a 4 year period.  Yet, this moment harkens back to many happy memories I had while a student, and seeing them fistbump on camera is a little nod to that idyllic time of my not-so-youthful youth.

Stay Awesome,

Ryan

Knowing When To Quit

A recent article talking about knowing when to quit/retire from teaching had me reflecting on my own experiences with quitting.  Truthfully, I can’t recall many instances where I quit something.  Often, I will drag out experiences long after they have been useful, and instead of quitting as an active decision, I’m more likely to let things fall away through neglect.  Perhaps there isn’t a strong difference between the two since my history is littered with things that I eventually stopped doing.  I suppose in my mind, the difference comes down to whether I made a decision to stop – whether I took ownership over the act.

The strongest instance where I actively made a decision was when I stopped hosting at the local karaoke bar.  I was three or four years into my tenure as a host, and for the most part I enjoyed the experience.  I had a regular crew of friends who would come in and make the night interesting.  However, towards the end, I grew to resent patrons coming in who weren’t my friends.  I worked the slowest night, so if things were quiet, we’d shut down early.  But if patrons filtered in and kept purchasing stuff, we’d stay open.  Catering to the average customer felt like a chore, rather than chumming with friends with our own song preferences and inside jokes.

I started to dislike going into work, and even to this day I don’t sing much like I did while I was a host.  I’ll grab the mic from time to time, but I don’t go out to enjoy karaoke anymore.  I still work security at the bar, but I stopped hosting all together.

I made the decision to stop hosting because a small part of me knew it was time to move on.  I learned what I could from the experience, cherished the memories it gave me, but I recognized that I no longer wanted to spend time doing it.  I think that’s the critical part in the art of quitting.  It’s not about actually quitting or the how.  Instead, it’s about recognizing when the time has come and why.

Sometimes we have to slog it out in things we hate.  We don’t quit those things because we assign value to the activity (or someone else has assigned value and we are dragged along for the ride).  But quitting is more than stopping a thing you don’t like.  It’s about recognizing when the thing is no longer of value to you; that it won’t take you where you need it to go.  It is the recognition that your time is better suited elsewhere.  The art of quitting ultimately comes down to taking an active role in how you choose to spend your time.

Stay Awesome,

Ryan

Lessons from JMS

At writing, I’m about 5-hours away from finishing J. Michael Straczynski’s memoir Becoming Superman: My Journey From Poverty to Hollywood.  His many professional credits include writing episodes for The Real Ghostbusters and He-Man, writing the screenplay for Marvel’s Thor, a hugely successful run in comics, and creating Babylon 5.  It’s an incredible story of crime, poverty, all forms of abuse, as well as triumph and perseverance.  The narrative is gripping and it’s difficult to put down.  I’ve only been listening for a few days now and I’ve ripped through 11-hours.  Even if he did embellish on the details to make his story more sympathetic (which I sincerely doubt he did), it’s a masterclass in storytelling.

I enjoy reading memoirs and biographies because it gives me a chance to glean insights from their stories.  It may be a bit premature to write this since I haven’t finished the book, but there is so much to get from his story that I felt compelled to dash this off.

In no particular order:

On antecedents

JMS came from a broken home, where abuse, neglect, and punishment was the norm.  He recognized early that he had two options – become like his abusers, or break the cycle by becoming the opposite of what his abusers embodied.  In that way, he gravitated towards positive role models both fantastical, like Superman, and real life, like his surrogate father-figure Vincent.  JMS refused to allow his past to dictate his future, and he believed he should own his circumstances, rather than use it as an excuse.

On writing

Once he realized he was meant to be a writer, JMS devoted himself to his craft.  He found every excuse and opportunity to write.  He learned to fill voids at the newspaper, where other journalists let deadlines slip them by.  No area was beneath him to write, and no domain was too foreign for him to jump in and attempt.  He cobbled together an eclectic background that spanned multiple genres and styles, all in an attempt to hone his craft.  The best advice he attributes is when a famous author told him on a cold call to “stop writing shit.  If it wasn’t shit, people would buy it.”  JMS saw writing through college as his way of purging the shit writing from his system so that he could let his stories flow from him, and he wouldn’t let anyone stop him from telling his stories.

On principles

JMS quit a lot of shows based on principles.  When network executives and censors wanted to change the essence of his stories, he walked away.  When friends and mentors, whom took chances on him early in his career, were fired from projects, he quit in solidarity.  When he stumbled into work that he initially dismissed as beneath him, he swallowed his pride and took jobs he knew he could learn from.  He often sacrificed his career and work to stand up for what he believed in, and didn’t complain about the consequences.

On children’s taste

While JMS fought against problematic characterizations on The Real Ghostbusters (he said”motherizing” Janine was regressive and sexist, and making Winston the driver was racist) one interesting insight he provided was how children viewed the show.  A change recommended by consultants and the network was to create a group of junior Ghostbusters for child viewers to identify with.  JMS pushed back, saying that no child wants to be Robin, but instead wanted to grow up to be Batman.  The Ghostbusters provided children with something to aspire towards; a sense of direction.  To see children on the screen acting like Ghostbusters, child viewers wouldn’t identify with them because they represented something they wanted but were not and couldn’t be.  In this, he’s making a connection that representation and aspiration are important to viewers.  He similarly walked away from She-Ra for the network refusing to allow She-Ra to be a warrior.  To him, it was important to give children something they could see themselves becoming one day.

On backdoors

There are many things JMS wrote on that he did that was unethical and illegal.  When he couldn’t afford to buy books as a child, he stole them, carefully read them without damaging the spine, then would sneak the books back to return them.  When he wanted to take classes that weren’t open to him but he desperately wanted to further his abilities as a writer, he broke into the faculty office, stole permission slips and altered the roster to put him into the courses.  When he needed to move on from grad school, he knew another year would sacrifice a lot of ground in his career, but he needed to appease his abusive father, so he broke into the Registrar’s office to make it appear he was graduating.  (As of reading in the book, he has yet to try and leverage the fake degree in his career, but merely needed to exit from the program without provoking his father or endangering his siblings).  Because of his upbringing, he learned how to see opportunities to open doors.  This, combined with his work ethic, means that he worked hard to leverage past experiences to create future value.  While this is hardly good career advice, it’s worth staying mindful of – that not all career advances come by entering through the front door.

Throughout the book, JMS is careful to note that he’s been more lucky than good.  He recognizes that while hard work is vital to his story, there are many times where he was lucky enough to be in the right place at the right time.  His ability to leverage his experience allowed him to go from writing one-act plays, to short stories, to journalism, to television screen-writing, to eventually movies and comics.  He notes many times in his story that he was mere steps away from making bad decisions, or letting his faults get the best of him.  In many precarious places, he could have gone down the wrong path, any he nearly died several times.  Rather than letting luck go to his head, he refused to become complacent and always did the work.  Above all else, his work ethic is probably the most important lesson I drew from his story.

Stay Awesome,

Ryan