I love Hank and John Green from the vlogbrothers YouTube channel. I don’t know how they manage to crank out so many thoughtful videos, but each time I check-in, I’m treated to another video where they somehow connect a thoughtful musing into a reflection of substance.
Feel free to check out the full video of one of Hank’s recent entries “Wrong on the Internet,” but below I have captured some of the interesting points that connected with thoughts I’ve had and resonated with me.
Layperson epistemology – it’s difficult for the average layperson to make sense of conflicting/contrary pieces of information when the business of the internet is motivated towards churning out content that screams for your attention.
Similar to the incompleteness theorem, solutions we create for problems will be temporary until we innovate new solutions based on updated information and advances in technology. This can bring about cynicism related to Kuhnian-style revolutions of our worldviews, that problems never seem to go away.
The internet business is not an information game, it’s a rhetoric game. Rhetoric is the prime mover of information, especially when hard data is absent. You can whinge about how “the other side” is devoid of logic and refuses to see the truth before their eyes, or you can accept this as a fact and play the game to win the rhetoric game.
Memes (of the information variety, not the funny pictures kind) that make you feel good smug are super dangerous for distracting the issues. Corporations might be the biggest cause of our climate or capitalist problems, but we can’t just immediately remove them and expect all our woes to be solved. The services they provide are still required for society to function.
Shifting blame breeds complacency. Instead, personal accountability and action at the individual level are still important.
A problem well-formed is half solved, but the internet business is not about forming good problems. In our smugness, we play games to win or gain prestige, and so reactions move far quicker and are easier than responses. In order to create well-formed problems, we need to place greater value on responding to solutions, articulating our values, and using tools like science, politics, and economics to optimize according to our values. (h/t to Seth Godin’s thinking that influenced me here)
On the topic of responding to emergencies (starting at 2:40 of the video), it’s important to remember in our smugness that we are not, in fact, rational creatures.
The insidious effect of the internet business: “If the tweet makes us feel good, we don’t tend to spend a lot of time doing a bunch of research to tell us whether or not it actually is good.”
The Varol piece was new, and as I read it, it reminded me of the Sivers piece, so I’m pairing them together. I’m a little conflicted with the message. On the one hand, I agree with both writers about the sentiments they are expressing. In Varol’s case, often citation becomes a short-hand for original thinking. Rather than expression your own unique ideas, you regurgitate what you’ve consumed from others (whether you are citing it or not, as is on display in the Good Will Hunting example). Likewise, Sivers is on to something when he suggests that integrating facts into our mental apparatus should not require us to cite our sources when it’s no longer the appropriate context. It makes sense to cite sources when writing something that will be graded in school, but it is stilted while in informal settings.
Where I feel conflicted is when there is a need to trace ideas back to verify the content. I don’t think it’s a new phenomenon, but it has certainly accelerated in recent years that misinformation is being thrown out into the void at a rapid pace. The internet has optimized itself on three facts of human nature – we like sensation, we like things that are familiar (that accords with what we already believe), and we are less critical of our in-group. Therefore, information bubbles get set up online, which creates a digital environment that’s conducive to rapid spreading of memetic viruses. When you think about it, it’s a marvelous analogy: the online information bubble is a closed environment where people are like-minded, which amounts to a roughly analogical immune system. A memetic virus then latches hold on one person, who spreads it to people in their network. Since the folks in the network share similar belief structures, the homogeneous group quickly spreads the meme throughout the information bubble. The meme is then incorporated into the belief network of the individuals through repetition and confirmation bias exposure. It writes itself into the belief web, in the same way viruses incorporate themselves into DNA.
I’m using the example of a memetic virus, but I think this framework is equally applied to more benign examples. Scientists release findings in the form of pre-peer reviewed news releases, which gets amplified and distorted through the media, which is then amplified and distorted through information bubbles. See here for an example:
In this thread @mbeisen does a superb job of tracing one particular bit of bullshit back to its source which, to my surprise at least, is not in a university press release. https://t.co/DxBRBc8ADh
At each phase, part of the signal is lost or transformed, like a social media game of telephone. When one person in the chain misunderstands the data, that impacts how the idea gets replicated. Over time, it becomes the digital version of a cancerous mutation of the base information.
This is why it’s important that we take care of how information is communicated, because as soon as you print something like “the majority of people believe x,” or “studies showed a y% decrease in the effect,” without a proper context of what the data is saying (or its limitations), that gets incorporated into people’s webs of belief. If you are a part of the population that believes something and you read that information, it reinforces your prior beliefs and you continue on in replicating the idea.
And so I’m torn. On the one hand, I shouldn’t need to cite my sources when having a casual conversation (a la Sivers), and I shouldn’t be substituting original thoughts with the ideas of others (a la Varol), but at the same time, I want it to be the case that when I encounter something that it should be verifiable and scruitable. I don’t know what the solution to this is, other than to flag it and remind myself to be wary of absolutist language.
I apologize for the late post this week. I had a few ideas kicking around in my head, but given the updates, I felt this ramble-post was a better attempt to capture some of the zeitgeist, rather than my usual attempt to feign some sort of authority on whatever it is I’m trying to accomplish on this site. Maybe I’ll rant another time about the scummy people who are profiteering through the COVID-19 scare.
Most of the information circulating concerns how an individual can help protect themselves from contracting the virus. Obviously this information is spread around not to protect any one individual, but because it’s the government’s attempt to flatten the curve and ease the economic and public health downsides to the current behaviours of people, from clogging up emergency rooms with sniffles to wholesale runs on items in the grocery store.
I’m not entirely sure what I should write about this week. It’s pretty hard to form a coherent thought when the majority of my bandwidth is occupied with keeping up with the shifting narrative around what’s going on. Thanks to technology, information (or misinformation) spreads quickly, and we are seeing multiple updates per day as a result. At my place of employment, they took the unprecedented step of shutting down face-to-face curriculum delivery. Unlike the faculty strike from Fall 2017, the College is working to keep the educational process running. While it may be that in the School of Engineering it can be impossible to replicate lab or shop time, the majority of faculty are working hard to translate their delivery to an online format.
So far, our employer has done a good job, in my opinion, with taking prudent steps to a.) keep people meaningfully occupied in their work so that no one has to lose their salary, and b.) do its part to stop the spread of the virus. I’m not saying that things couldn’t be better, but given the circumstances they’ve done a good job.
I’ve been thinking about the purpose of social isolation as a pandemic response. As I said above, the point is less about protecting oneself and is instead about protecting hospitals from being overwhelmed. If we’ve learned anything from countries around the world that are going through the worst right now, it’s that it becomes impossible to protect our vulnerable when there is a shortage of hospital beds. Hospitals are having to triage patients to focus on saving those who can be saved, who have the highest chances of recovering.
It is because of this that I’ve been thinking about the concept of a “brother’s keeper.” It’s not necessarily enough that governments or citizens remain mindful about the well-being of our vulnerable populations. Oftentimes while we are focusing on immediate dangers before us, we tend to not anticipate higher-order consequences of our policies or decisions.
Closing schools is great in theory – children are rabid spreaders of contagions, whether they are actually symptomatic or not, which means they infect their parents (some of whom are front line medical workers). But when we close schools, you have second order consequences that parents struggle with childcare, or children living in poverty lose access to food that is supplied at school.
When you close borders, you stop carriers of the virus from entry. But it also means that our international students (who are in some cases being vacated from post-secondary residences as school’s work to limit social contact among students) have no where to go. Airports are limiting international travel and the cost of purchasing tickets are skyrocketing. By them being in a foreign country, these students are vulnerable and caught in difficult positions on how to keep themselves safe.
By shutting down public spaces, you are helping to keep people from accidentally infecting each other. But when you close down businesses such as restaurants, you cut off people from the economic means they need to support themselves. Sure, the government is offering assistance to persons and businesses alike, but that will provide little comfort to people who can neither travel for groceries, nor pay for the supplies they need.
And let’s not forget what panic purchasing is doing to our supply chain – leaving store shelves cleared out of supplies, which means folks like the elderly are left without.
The hardest part I’m finding in all of this is the feeling of being powerless. You can’t control other people, and so you are forced to anticipate their moves to ensure you won’t be left without. But it’s this kind of thinking that leads to more drastic measures being taken. The virus also makes you feel powerless because you feel like an invisible stalker is coming for you – you don’t know who will be the final vector that leads to you. And you aren’t totally sure if our ritualistic hand-washing and hand-sanitizing is actually keeping us safe, or merely providing comfort. You can’t predict the future, and you can’t be sure you’re doing everything you can; you always feel like there is more you could be doing.
This reminds me of the story of the tinfoil house and pink dragons. A person covers their house in tinfoil, and when asked about it they say it keeps the pink dragons away. When asked if it works, the person shrugs and says “I don’t know, but I haven’t been attacked yet.” Of course, asking “if it works” is the wrong question here because there are no pink dragons. But as Taleb tells us in his book about Black Swans, there are always those highly unprobable events with massive downsides that we don’t see coming. Public policy and budgets are created to deal with clear and present dangers, and those policies and budgets are eroded when it’s felt that the money is not being allocated optimally. Therefore, you run into problems where you are never sure if the resources you spend to prevent something actually works – it’s really hard to prove causality in something that never happens.
Instead, we often are left to scramble to try and get ahead of trouble when we are already flat-footed, which means that our vision narrows as we focus on the fires in front of us that needs to be put out. Fighting fires is great (even heroic at times), but often the measures we take to deal with crisis have unanticipated second-order consequences that become difficult to deal with.
I’m not sure how to deal with this, but it makes me wonder about being my brother’s keeper, and what I can do to protect them.
A Paramedic's Notebook 