Ramble: Professionalism by the Inch

white measuring tape on white surface
Photo by Annie Spratt on Unsplash

When it comes to posting for this blog, my goal is to have content ready to go live by Monday mornings at 9am. It’s largely an arbitrary objective, but I like to try and keep it so that the post is live by the time I get to work for the week and I can kick off work feeling a sense of accomplishment. As of writing these words, it’s 11:46am on a Monday – clearly I’ve missed my target.

Like many people, I’m finding it challenging to maintain productivity while working from home. I can try to claim that I’m in an adjustment period. Afterall, Wednesday will mark two full weeks of me being home from work. But I know in the back of my mind that while it might be true that I’m still adjusting to working from home (now that the novelty has worn off a bit), I also am keenly aware that my productivity habits are spotty at best.

Thanks to my wife, I’ve been able to keep a structured schedule for my days. I’ve also increased my excersising and have used the time at home to practice time-restricted feeding. I’ve brainstormed what I’d like to work on during this period of instability, and my relationship with my wife has grown closer as we’ve been forced to spend more time together at home.

But when it comes to actually doing the things on my list, I’m struggling with tipping over from plan to action. I’ve known for a week that a blog post needed to get done. I’ve even drafted a few ideas with some rough thoughts and structure. Yet, here I am, almost three-hours past my deadline, and I’m writing a vaguely stream-of-consciousness post. I recognize in me the same level of performance I see when students leave their assignments to the last moment to start (note: stream-of-consciousness is a typical strategy to fill space and sound smart).

Meta-blogging aside, the problem is that I’m still not a professional when it comes to many things in my life. I don’t mean ‘professional’ in the sense of being paid for my work, nor do I mean professional in the sense of being recognized as such.

In this case, I mean professional in the sense that Seth Godin invoked in a podcast episode I listened to recently (Seth Godin [Empathy] on the Creative Elements podcast). A professional is someone who shows up (often because they are being paid, though not necessarily) because that is what they do; it’s what’s expected of them. It doesn’t matter how they feel – they show up. Seth Godin notes that this can be hugely inauthentic. Sometimes, like this morning, you have a hard time feeling like you want to show up. You want to show up, and at a second order you want to want to show up, but no matter how much you desire to show up, you struggle with moving from thought to action.

There are tricks to motivating yourself. If I may be allowed to tap Seth Godin again, a recent blog post of his resonated strongly with me last week (React, Respond or Initiate on Seth’s Blog). Reacting is often the easiest route to overcome the motivation barrier – it’s visceral and immediate. It’s also unfocused and sloppy. Responding is more thoughtful and directed, but like this post is still intimately tied to someone else putting work into the field. But Initiate? That gives you maximum freedom of direction, but the hardest to push yourself through. The Resistance (hat-tip to Mr. Pressfield) is felt in direct proportion to how much ownership you have over the initial starting move. To React is to cede the initiative because you are unaware and flat-footed. To Respond is to acknowledge that you are going second, but you are at least aware and ready to make a move. But, to Initiate means you pick the time and place to move things into action, which can have all sorts mental barriers in the way.

I’m of two minds on the matter. On the one hand, I feel like not moving towards a goal is to waste an opportunity that has presented itself to me. Like with compound interest, the more small progress I can put in, the more it will pay off down the line. And if you fail to put in the work, you’ll struggle to rise to new challenges; you’ll end up hurting your future-self because you failed to practice and prepare. Or as Ryan Holiday notes, “you can lie to yourself, saying that you put in the time, or pretend that you’re working, but eventually someone will show up. You’ll be tested. And quite possibly, found out.”

But at the same time, I know I have to be kind to myself. These aren’t expectations that I need to follow, nor do I have to choose them. These are one version of a vision of success, but it’s not the only path or formula to follow.

Being afforded the opportunity to work from home is giving me space to be able to think and reflect. Within the opportunity, it’s important that I take the time to pause and listen to what my preferences are telling me – what do I find important and how do I leverage the tools I have to go where I want to go. Being a professional towards goals you don’t want strikes me as pyrrhic. Sure, you might gain measures of success as someone might define it, but at what cost? If we know that lunches are truly never free, then what is it we give up when we go with defaults?

Showing up doesn’t have to be a grand gesture. Being a professional means being consistent and accountable, even if you are fighting to create progress by the inch. Chain enough inches together over time will still create progress forward.

Stay Awesome,

Ryan

Second Order Brother’s Keeper

person behind mesh fence
Photo by Mitch Lensink on Unsplash

I apologize for the late post this week. I had a few ideas kicking around in my head, but given the updates, I felt this ramble-post was a better attempt to capture some of the zeitgeist, rather than my usual attempt to feign some sort of authority on whatever it is I’m trying to accomplish on this site. Maybe I’ll rant another time about the scummy people who are profiteering through the COVID-19 scare.

Most of the information circulating concerns how an individual can help protect themselves from contracting the virus. Obviously this information is spread around not to protect any one individual, but because it’s the government’s attempt to flatten the curve and ease the economic and public health downsides to the current behaviours of people, from clogging up emergency rooms with sniffles to wholesale runs on items in the grocery store.

I’m heartened by some of the genuinely positive messages being shared around, from people finding clever ways to spend time with loved ones in lockdown, to our Canadian Prime Minister ending his recent public address with a message of watching out for each other, to care for each other, and reinforce this as a Canadian value.

I’m not entirely sure what I should write about this week. It’s pretty hard to form a coherent thought when the majority of my bandwidth is occupied with keeping up with the shifting narrative around what’s going on. Thanks to technology, information (or misinformation) spreads quickly, and we are seeing multiple updates per day as a result. At my place of employment, they took the unprecedented step of shutting down face-to-face curriculum delivery. Unlike the faculty strike from Fall 2017, the College is working to keep the educational process running. While it may be that in the School of Engineering it can be impossible to replicate lab or shop time, the majority of faculty are working hard to translate their delivery to an online format.

So far, our employer has done a good job, in my opinion, with taking prudent steps to a.) keep people meaningfully occupied in their work so that no one has to lose their salary, and b.) do its part to stop the spread of the virus. I’m not saying that things couldn’t be better, but given the circumstances they’ve done a good job.

I’ve been thinking about the purpose of social isolation as a pandemic response. As I said above, the point is less about protecting oneself and is instead about protecting hospitals from being overwhelmed. If we’ve learned anything from countries around the world that are going through the worst right now, it’s that it becomes impossible to protect our vulnerable when there is a shortage of hospital beds. Hospitals are having to triage patients to focus on saving those who can be saved, who have the highest chances of recovering.

It is because of this that I’ve been thinking about the concept of a “brother’s keeper.” It’s not necessarily enough that governments or citizens remain mindful about the well-being of our vulnerable populations. Oftentimes while we are focusing on immediate dangers before us, we tend to not anticipate higher-order consequences of our policies or decisions.

Closing schools is great in theory – children are rabid spreaders of contagions, whether they are actually symptomatic or not, which means they infect their parents (some of whom are front line medical workers). But when we close schools, you have second order consequences that parents struggle with childcare, or children living in poverty lose access to food that is supplied at school.

When you close borders, you stop carriers of the virus from entry. But it also means that our international students (who are in some cases being vacated from post-secondary residences as school’s work to limit social contact among students) have no where to go. Airports are limiting international travel and the cost of purchasing tickets are skyrocketing. By them being in a foreign country, these students are vulnerable and caught in difficult positions on how to keep themselves safe.

By shutting down public spaces, you are helping to keep people from accidentally infecting each other. But when you close down businesses such as restaurants, you cut off people from the economic means they need to support themselves. Sure, the government is offering assistance to persons and businesses alike, but that will provide little comfort to people who can neither travel for groceries, nor pay for the supplies they need.

And let’s not forget what panic purchasing is doing to our supply chain – leaving store shelves cleared out of supplies, which means folks like the elderly are left without.

The hardest part I’m finding in all of this is the feeling of being powerless. You can’t control other people, and so you are forced to anticipate their moves to ensure you won’t be left without. But it’s this kind of thinking that leads to more drastic measures being taken. The virus also makes you feel powerless because you feel like an invisible stalker is coming for you – you don’t know who will be the final vector that leads to you. And you aren’t totally sure if our ritualistic hand-washing and hand-sanitizing is actually keeping us safe, or merely providing comfort. You can’t predict the future, and you can’t be sure you’re doing everything you can; you always feel like there is more you could be doing.

This reminds me of the story of the tinfoil house and pink dragons. A person covers their house in tinfoil, and when asked about it they say it keeps the pink dragons away. When asked if it works, the person shrugs and says “I don’t know, but I haven’t been attacked yet.” Of course, asking “if it works” is the wrong question here because there are no pink dragons. But as Taleb tells us in his book about Black Swans, there are always those highly unprobable events with massive downsides that we don’t see coming. Public policy and budgets are created to deal with clear and present dangers, and those policies and budgets are eroded when it’s felt that the money is not being allocated optimally. Therefore, you run into problems where you are never sure if the resources you spend to prevent something actually works – it’s really hard to prove causality in something that never happens.

Instead, we often are left to scramble to try and get ahead of trouble when we are already flat-footed, which means that our vision narrows as we focus on the fires in front of us that needs to be put out. Fighting fires is great (even heroic at times), but often the measures we take to deal with crisis have unanticipated second-order consequences that become difficult to deal with.

I’m not sure how to deal with this, but it makes me wonder about being my brother’s keeper, and what I can do to protect them.

Stay Awesome,

Ryan

Relationship Management in “The Death of Stalin”

Screenshot from “The Death of Stalin” (2017)
Steve Buscemi as Nikita Khrushchev (left) and Sylvestra Le Touzel as Nina Khrushchev (right)

I was watching the dark comedy “The Death of Stalin” the other day and noticed an interesting scene that imparted some wisdom about relationship management. Early in the movie, Nikita Khrushchev, played by Steve Buscemi, has returned home at the end of a long day with Joseph Stalin and other politicians. As he undresses for the evening, he is listing off a series of topics to his wife, who is in bed and taking notes in a book. As he lists off the topics, he comments on which topics landed well with Stalin, and which he should avoid in the future.

Setting aside the bleakness of needing to make notes on things that will keep you alive around a dictator, it was an unexpected example of good relationship management in action.

I’ve done stuff similar to this. At first, I thought it was a sleazy practice, but after overcoming those initial thoughts, I realized it’s an entirely effective way of keeping track of important details either early in a relationship (here, I mean relationship in an extended sense, not in a romantic sense), or for relationships with infrequent contact points.

If it’s worth maintaining a good relationship, then it’s beneficial to reflect on your interactions and take notes on things worth remembering. Whether you use a book as in the film, or making notes in your phone’s contact cards, it can be helpful for refreshing yourself when you interact with a person again. I’ve made notes on business hours, names of employees at a shop, the names of a person’s significant others, and even early in my relationship with my wife I would note ideas for the future.

Far from sleazy, it’s a useful way of paying attention and making others feel special because you’ve taken the time to learn and remember details about them. And, instead of relying on your memory, you can have the confidence that you’ll get the particulars right and avoid looking like a fool.

Stay Awesome,

Ryan

To-Do Kanban

Kanban

Back in January, I discussed how I set up my monthly notebook.  I’ve since updated the system and added a new process that I thought I should share.

Previously, at the start of the notebook I would collect a running series of to-do items.  Most of the items at the top of the list would be things that had been carried-over for multiple months, with a few small items at the bottom that likely were first jotted-down in the previous month.  I found that I was continuously copying out the same items month-over-month and the list was growing.  On the one hand, if the thing isn’t important enough for me to complete in a reasonable amount of time, it could be the case that it’s not important enough for me to carry-forward and that I should just drop the task all together.

Yet, I felt that some of the tasks were things I’d want to complete “one day” in the undefined future, but that I had lots of other pressing things that needed my attention first.  Or, some tasks would require a fair amount of planning or coordination, and so I would tackle it after an adequate amount of lead time.

Some time ago, I created an account on Trello, but it was sitting unused as I didn’t know what kind of boards I would find useful.  This seemed like the perfect experiment to help me remain flexible.

I set up several columns (buckets) of items.  In the far left, I labelled the list “Pool” and dump in all to do items.  Within each of the cards I can make notes or sub-lists to help keep me on track of things.  At the start of each month, if there is something I don’t want to carry forward into the new book, I put the item into the bucket.

example
An example where I grouped a bunch of items under a single heading – in this case, splurge purchases I want to make but at a time when I have the discretionary funds.

Next, is the “Planning Phase” bucket.  The beauty of Trello is I can drag cards from one column to the next, so when I’m ready to move stuff from the Pool to another phase of activity, I can easy drag-and-drop.  Items in the Planning Phase might require me to do research or make purchases in preparation to work on the project.

If no further planning is required, I move it into the “Active” column.  When a task is active, it’s something that I’m placing priority on and is meant to remind me to carve out space in my schedule to address.

ants
An example of something that requires research and ongoing monitoring, I had ants in my yard last year and I wanted to deal with them without harming the grass or affecting my dog.  Now that it’s Winter, I can’t deal with this again until Spring.

Sometimes, a project needs to be put on hold.  I created a bucket to put tasks that are underway but I’m not making active progress on.  Items in this bucket might require someone to get back to me on some action of detail, or maybe I need to wait until a future date to complete the tasks.  Whatever it is, if I don’t want to move a task back into the pool column, I place it here and make a note of why the tasks is in limbo.

“Completed” is my win column – it gives me a chance to see what I’ve crossed of my list and as the column grows, I can take satisfaction in my accomplishments.

I created an “Abandoned” column because sometimes I will choose not to complete a task but I don’t want to delete it outright.  Maybe it’s something that’s still important, or maybe I missed a window but I want to be reminded of it.

Finally, for tasks that occur regularly but infrequently, I have a column so that I can see when the last time was that I finished a task, and remind myself that it will need to go back into the active column (e.g. changing my tires, changing the furnace filter, etc.).

I’ve been using this revised system for a few months and it seems to be satisfying my immediate needs.  It both cuts down on the number of items I need to manually copy from book to book while allowing me to indefinitely store things in a user-friendly format – effectively marrying my love of analogue with the convenience of digital.

Stay Awesome,

Ryan