Getting the Need for GTD

I seemed to have hit an inflection point in my job recently that I’ve been struggling to overcome. While my work has had multiple buckets of concern, I’ve been able to managing things fairly well using my memory and jotting notes and to-do’s in my notebook. However with moving into a position that requires managing complex, long-term, and poorly-defined processes, I’ve been increasingly finding it difficult to keep everything straight in my mind. My tasks aren’t are clearly defined, and I’m required to be more independent in how I manage both my own personal workflow and the various areas under my responsibility.

Simply maintaining a to-do list doesn’t seem to cut it anymore. There is too much to keep track of, too many legacy pieces of information that has accumulated over time, and the pace at which things are added or change is steadily increasing in velocity. Add to this the need to keep on top of things in our personal life at home, volunteer work, and activities that I find gratifying, and I’m feeling slightly paralyzed in knowing what I should fix my attention to.

In an effort to get a handle on things, I’ve picked up David Allen’s Getting Things Done. It’s the first time in a while where it feels like the text is speaking to me. I went into the book a little leery of going after yet another gimmick or shiny new toy. GTD is a seminal system in the productivity space, and so it sometimes carries with it some baggage from some of the more problematic areas of the space. Yet, I’ve found it helpful so far in thinking through my problems. At its core, my problem is in two areas: the meaningful transformation of input, and in execution.

I suppose GTD will eventually help me with the latter (I don’t know – I haven’t finished the book yet as of writing), but it’s been incredibly insightful in tackling the former. I tend to take notes and capture to-do items all over the place. However, what I’ve been lacking is examining each of these pieces of input and doing something with it; processing them into their buckets. The list has grown so large and unwieldy that I am having trouble finding stuff when I need it. I have tried popping items into information systems like Notion, Trello, or using tags to help me find it later, but most of these systems have lacked the context to help make the inputs useful later. Instead, they sit in whatever capture system was used to grab them at the time – physical notebook, email inboxes, Trello, tags in OneNote, calendars, or tasks in Teams.

I’ve found GTD helpful in suggesting organizational structures and parse out what will be meaningful later and what can be archived out of mind. I’m still working through developing a system, but so far embracing ideas from GTD has helped keep things more readily at the top of my mind, which has translated into less general anxiety as I go through the work day.

Stay Awesome,

Ryan

Stepping Back Into The River

As the saying goes from Heraclitus, you can’t step in the same river twice. There are two ways we can interpret this metaphor. The most common interpretation is that you cannot step in the same river twice because the river is constantly changing. The water is flowing past, the flux of the water is changing the boundaries and composition of the river, and so it’s impossible to step into the exact same river twice. But another way to interpret the metaphor is to place more emphasis on the youYou can’t step in the same river twice – whereby the you stepping into the river changes and is not the same over time. This can be taken as literally as when describing the flux of the river – your cells are changing, etc. But I like the more poetic version of the metaphor that speaks to us changing with our experiences through our lives.

When you return to a river (the river being a stand-in for any number of things), you are a different person, and your past experiences make the phenomenological event that you experience different. The first time I encountered this was retaking a course in high school. I was the kid that took a course called Writer’s Craft, loved it and the instructor so much that in the following year I enrolled in it again with the same teacher. However, the materials selected for the class by the teacher, and indeed my fellow students, were all different. It was different, less enjoyable this time around. I still enjoyed studying under my teacher, Mr. Steffler, but with it being a different cohort of students (students from the grade below me), I realized that the experience lacked the magic of when I took it with my original cohort. I tried to step in the same river twice and was surprised when it was different; that I was different.

There is also the case where you revisit a book you read previously and it speaks to you on a different level. Maybe your experiences help you connect with the characters on a different level, or you empathize with the characters differently. Your values might have changed. Or just that you are older and more knowledgeable, you understand more of the text and draw different connections.

This happened to me recently. My job promotion at work was approved, and I’m taking on management tasks as part of my portfolio. Maybe because I have mild imposter syndrome (I sometimes believe I am continuing to fail upwards), or maybe because I’m trying to be proactive, I decided to pull my copies of books by Peter Drucker off the shelf to learn what it means to be in management and how to do it well. I started with a short text of his called Managing Oneself, which I read back in 2017.

Something in the book landed differently this time, which I think breaks down to two differences about me now versus who I was five years ago. The first is I am busier now than I was then. This isn’t to say I was idle then – I was working three jobs, heading up a non-profit, in a relationship, etc. However now my life feels fuller with things that feel more critical – a higher stakes position at work with more responsibility, co-managing a household with my wife, the responsibilities of family and childcare, dealing with a pandemic, etc. I might have fewer work domains on my radar than I did in the past, but things have higher stakes now, and the idea of more effectively managing myself speaks to who I am as a person, where I’m trying to be mindful of others, plan for the future, and lay down a good foundation to support our family as we go.

The second thing that landed differently was the section about learning more about yourself and how you operate as you manage yourself/your life. I don’t remember this sticking in quite the same way (and based on my blurb from Instagram, it seems I was slightly underwhelmed by the text). For as much as I feel like I’m an imposter sometimes, I also know myself more now, am more confident in my skills, and have cultivated experience and expertise as I travelled along my career path from then until now. And so to revisit this section about managing yourself (that is, identifying what you should prioritize your focus on nurturing and developing) speaks to me. Rather than being frenetic and jumping on every opportunity while you are early in your career, it is better to slow down, be mindful, and think through what will add value to your life.

I don’t need to worry about losing out on opportunities by not acting fast. Instead, I can think about enhancing quality, enriching life, and paring down the things that no longer serve me.

I thought I was going to read the book a second time to remind myself of its content. Instead, I realized I was coming at the book afresh, for the first time, ready to learn.

Stay Awesome,

Ryan

Planning and Preparation

Last week, Seth Godin wrote a poignant observation about the wisdom of refilling your gas tank at the right time. This of course was a metaphor; it’s not about literally filling your gas tank (except when it is). Instead, the observation is about recognizing that you are better able to weather uncertainty when you are mindful about resources, whether that’s financial, physical, human, or even your own attention.

Yes, sometimes we are so strapped for time that it’s hard to remember to prioritize fil1ing before empty, but if you pay attention to your resources, then as he says you can “have your emergency on your own schedule.”

His post was well-timed, because I’ve found myself falling behind this week on some critical tasks. When I reflected on it in my journal, it’s easy to say I was busy. It’s true, I was busy – I was in a lot of long meetings, I had appointments, and obligations at home. But I’m always busy, so this week wasn’t necessarily out of the ordinary.

Instead, my lack of progress is due less in part to other people’s demands on my time, and instead it’s largely due to my own poor planning and preparation. Without an appropriate plan for the time that was all my own, I was left to flit carelessly to this whim and that urgent thing.

As a reminder to myself, open blocks of time in my calendar are not default downtime. I have more control over my time than I realize (or behave).

Stay Awesome,

Ryan

First “Inbox Zero” In A Long Time

For as much as I read about productivity and “tactics,” I’m not all that organized, in my opinion.  I am forced to keep track of a lot of threads in my projects by necessity of having too much on my plate, so I make use of notebooks and applications to sort, categorize, and remind myself of things.  This includes my email inboxes – if something is unread, it means I haven’t tended to it yet and need to circle back.

From time to time I hack away at my unread messages, but items will sit there for long stretches during peak deadline times.

Last week, however, I hit inbox zero for my main account for the first time in a loooooong time.

inbox zero
Let’s ignore any messages currently in Boomerang limbo…

I honestly don’t remember the last time I hit zero messages in my inbox.  It’s been a long slow process of setting up filters on messages to get rid of promotions cluttering my inbox (which I started setting up in January).  I was tired of having to constantly decide whether I wanted to open promotional messages or auto-delete.  I didn’t want to block or unsubscribe from them all since I still used the promotions on occasion, but the constant, daily deluge of 30+ messages was draining.

I don’t really subscribe to the inbox zero system per se, but when I finally cleared the last message kicking around, I stared at my empty inbox in confusion.  It was weird to see.  And I feel a slight motivation to keep on top of clearing emails.  When a number pops up in the tab, an itching anxiety kicks in to get rid of it as soon as possible.

1 message

0 message
Demon be gone!

I feel odd celebrating something like this.  I know rationally that clearing emails isn’t really a marker of productivity.  Nevertheless, I think it’s important to celebrate those times when you feel a modicum of control over your life and work (even if it’s an illusion set up by my capitalist overlords… /s).

Knowledge workers, unite!

Stay Awesome,

Ryan

 

Management and Teaching My Replacement

Over the last two weeks, I’ve been onboarding my replacement at work.  On the one hand, it’s great to finally offload the extra tasks that I’ve been juggling since assuming my new position.  On the other hand, I’m having to experience a new world at work in the form of management and performance coaching.  It’s one thing to do the tasks yourself, but it’s an entirely different thing to anticipate another person’s tasks, teach those tasks to the person, the follow-up on the progress with feedback.

While I am not the direct manager for the new program assistant, I share some of the responsibilities for ensuring she’s successful in her new role by virtue of me being the last person who occupied the role.  I suppose I’m over-thinking this a bit, since employees move on all the time and are not accountable for the new person’s performance.  Nevertheless, between me still working in the same office and me being a team player, I feel that it is my duty to help the new employee succeed until she can run under her own steam.  Afterall, the program assistant position is a job that was developed over the course of four years, so it’s a lot to take in all at once.

I knew prior to her starting that I would need to reflect intentionally on how I could teach someone to do the job that I have built over time, and figure out how to deconstruct the tasks and portfolios so that it makes sense to a fresh set of eyes.  Since this is my first time doing this, I took a stab at it and realized that there was a lot more I could have done to prepare for onboarding her.

One example is at the end of her first day.  I met with her to do a mini-debrief on how she felt her first day went.  She admitted it was a bit overwhelming, but was confident that she would learn more as she did the tasks.  She then asked for my input on what she should do the next day.  I hadn’t anticipated this question, so I floundered a bit, suggesting that she should take some time to read through the relevant policies and procedures I’ve got stashed away in a binder, as well as reviewing the committee minutes from the past year for an upcoming meeting she will need to plan.

After work, I reflected on this and realized that I didn’t do a good job of setting her up with concrete tasks for her to fill her day meaningfully.  Don’t get me wrong – at some point she will need to read over all of that stuff as it will be important to her job.  However, I realized there are better ways she could be utilizing her time.  Instead of reading over abstract documents, I need to get her working on tasks that are directly related to what she will be doing over time.

The next day, I jotted some ideas down and met with her in the afternoon to discuss how things are going and give her concrete tasks to start figuring out, such as responding to program-based email inquiries, learning where to find reports, typing up committee minutes so I could critique them, etc.  I also coached her on setting up meetings with the program Chairs to 1.) introduce herself more formally, and b.) to learn from them what their needs and wishes are.  I seeded some questions with her on topics she ought to cover, and left it to her to arrange the meetings.  In the background, I also spoke informally with some of the Chairs to let them know she was doing this, and to suggest ways they could help onboard her to their program areas.

This was a much better way to onboard her, and she was busy over the rest of the week learning various systems.  She would stop by my office a few times a day to ask clarifying questions or ask advice on how she should approach a certain task.  She was learning by doing, and seems to be adjusting well to her new role.  I’ll leave it for her actual boss to determine whether she is meeting targets, but at least I know she’s able to work with us as a team behind her.

Stay Awesome,

Ryan