Tag: WFH

Pandemic Career Development

I was reminded today of one thing I missed in the two years we worked from home. When carrying out your duties from home, in isolation, your interactions with your colleagues has two defining features: it’s mediated, and it’s pragmatic.

It’s mediated for the obvious reason that it’s done entirely remotely. You see your colleagues, but through a screen. You work hard to not talk over each other, because doing so makes the conversation stilted. The interactions are just more screen time you are seeking to limit, and it’s artificial in the conversational decorum that’s needed to make the medium work.

And it’s pragmatic in that your interactions are always deliberately chosen. Unless you intentionally sit on an open call, waiting for people to come in as they please, all interactions with colleagues are done by appointment and with a specific purpose in mind. The two of you “connect” virtually to discuss, then disengage to carry on with your day.

The office is different. There is something to be said for serendipitous conversations that pop up when passing each other in physical space; when you wander into someone’s office or cubicle and strike up a chat. The conversation has a tendency to float from topic to topic, because unless you booked a meeting into their calendar, your interaction doesn’t have the same constraints. Once the purpose of the chat is over (e.g. your question is answered, or the message is conveyed), you then move on to whatever adjacent topics are on your minds.

In the time I’ve worked here at the college, I’ve found a lot of opportunity for career development in the casual conversations I’ve had with people around the office. The conversations aren’t even about my career development explicitly, but instead are lessons learned through osmosis. Lessons learned when a manager is describing an issue they are dealing with, and you gleam from them insights into the skills you need to develop to meet similar challenges. Or where they share stories from earlier in their career that’s relevant to something being experienced in the present. It’s not a traditional mentorship, but if you listen closely, it can come close.

During the time I worked at home, my career development came through the projects I worked on, reflecting on skills I lacked, and seeking out ways to train into what I needed. It was always reactive and “just in time.” I didn’t realize how much I missed what happens when people are sharing a space together, and you as a colleague seeking wisdom get a chance to learn proactively with “just in case” wisdom that gets filed away for future use.

I miss the freedom of wearing shorts at home, but I’m glad to be back for the water cooler discussions.

Stay Awesome,

Ryan

Back In The Office

Last week I stepped in the office for full-day work for the first time since the start of the pandemic. I have visited the office twice in the last two years to pick up items and personal effects, but have otherwise acted as an employee from the comfort of my home. I have been extremely fortunate to have been able to work remotely, and now things at work have been deemed safe to return.

This is not to say that everything is back to “normal.” We are obviously still following public health protocols by conducting screens on entry, displaying our vaccine QR codes, wearing masks, maintaining physical distancing, and staggering our time in the office to cut down on the number of people on site at any given point. But it’s the first step back towards “normalcy” I’ve experienced in two year – I had to put on pants to “go to work.” In my time at home, I have whole-heartedly embraced what I call the Zoom mullet – business up top (in camera view) and party down below (always shorts; even I have a sense of propriety).

What I found most jarring about my return is the paradoxical strangeness of being on campus. It’s paradoxical because intellectually, I know I have been away from the office for two-years, however on an emotional, visceral level, it doesn’t feel like I’ve been gone at all. I have a few guesses why it doesn’t feel strange being on campus. First, I have continued working my job during my time at home, so I’m not stepping back into an unfamiliar context. I’ve also been in regular contact with many of my collegues (though some I literally have not interacted with them since we’ve been away), and I’ve seen many of them on video, so there is a sense that we’ve not been apart too long. Third, the pandemic has created a distorted time dilation, where large swaths of time pass quickly, even if day to day existence is (sometimes) painfully long. This tricks our minds with a kind of time travel into the future; perhaps we’ve all been more zoned-out on auto-pilot than we realized. And finally, I think the reason why it feels like I’ve been gone for a short time is that the office hasn’t changed. I mean almost literally, the office is the same as when I left. Because we have all more or less worked from home during this time, and everyone has been out of the office, no changes have happened to the physical space – the furnature is all where we left it, the decorations are the same, the same names appear on the walls, etc. Other than the desks being decluttered, you wouldn’t know that people have been gone for two years. Props to the custodial staff for keeping the space clean.

I came to work with some mixed emotions. I’m a little sad that our time at home is over and we have to move on to the next phase of things. The pandemic might drag on, but I am entering a new phase of interacting with the phenomenon. And of course, I’ll miss the flexibility that came with always being home. However I was looking forward to my return as well. I looked forward to the separation of work and home, the commute to function as a liminal space. I embrace the structure imposed on my time by virtue of changing phyical locations. I look forward to the serendipitous interactions with my colleagues, around the proverbial water cooler.

All things change, and now so must I. I will look back with some fondness on the last 23 months, despite all the negatives it brought. However, now it’s time to get back to work.

Stay Awesome,

Ryan

Work Focus While Home Alone

Working from home poses challenges for most folks when it comes to being able to focus. Many of my colleagues noted how difficult the summer months could be while children were home from school. For me, with an infant at home, the distractions were fairly minimal, especially because my wife handled 99% of the care during the working day during her leave from work.

But now she’s gone back to work and our child is at daycare during the day. While you’d think this means my productivity output has jumped by leaps and bounds, it’s actually done the opposite. With no one in the house to bother me, with no one to look over my shoulder, or for me to quickly hide the fact that I’m goofing off watching irrelevant videos on YouTube instead of looking at spreadsheets, the seeming unlimited time means I have a hard time getting started.

This almost seems like a cousin of Parkinson’s law, but instead of work filling the allotted time, the strength of the impulse to get started is negatively correlated with the amount of free (unsupervised) time I find myself with. Quite the opposite, there seems to be more inertia to overcome.

Stay Awesome,

Ryan

PS – as a note to my future-self: there is a connection here with what Mel Robbins says about procrastination, that it’s not a function of laziness but instead a coping mechanism for the anxiety felt by the task. I should look into this more.

Return to Normal

Well, I certainly was optimistic in my last post about when I’d return to normal. The move proved to be a bit more onerous, so I missed last week’s post, as well as this week’s deadline. C’est la vie. We press on.

As we start getting our vaccines rolled out to younger folks in my part of the country, we are beginning to have virtual watercooler chats about what the return to normal will be. The gut-reaction is that our higher education institutions will kowtow to pressure to return to face-to-face delivery as soon as possible – whether it’s students looking for the ol’ college experience, administrators looking to address gaps in the bottom line, or employees desperate to escape working from home.

It’s tempting to think things will return to normal, back to the pre-pandemic status quo. We, as creatures of habit, like to slide back into what’s comfortable and expend the least amount of energy that we need to.

But knowing what I know about people, a “return to normal” is going to smack straight into the loss aversion wall – people don’t like to lose benefits once they have them. It switches to an entitlement mentality. I don’t mean this in a negative sense. Entitlements are good! When we talk about entitlements, it carries a negative connotation of something not earned. But to the contrary, I think “unearned” entitlements are the point of society, culture, and government. Rather than everyone being forced to create everything for themselves, we can leverage divisions in labour, experience, technology, and collective action to ensure that benefits get spread around. The metaphorical tide should raise all ships.

So, what does it mean when we are rushing back to return to normal – what do we think we are missing, and what would a return to normal cost us?

A return to normal means hours of commuting per week, instead of going upstairs to work.

A return to normal means rigid schedules and limited campus space, instead of blending the flexibility of synchronous and asynchronous delivery.

A return to normal means bringing back flu seasons at work.

A return to normal brings back all the issues around inclusion and accessibility for those who don’t fit the “normal” not built for them.

Here at home, a return to normal means less time with our infant son. It would also mean less quality time with my wife.

I haven’t packed a lunch in a year. My office dress clothes have been hanging untouched in my closet. I’ve fueled up as many times as maybe months we’ve been working from home.

Not everyone is as fortunate as I am to still be working from home. Many employees at my institution still have to go on campus to work because they’re essential, so their current normal differs from mine. However, we must question whether we want the consequences of having the rest of us join the essential few. I sincerely doubt it is automatically a return to something better.

Stay Awesome,

Ryan

WFH Observation – Novel Environments

I’ve been working from home for a year now, and I’m still surprised when I discover something about how I work that I had overlooked previously. You’d think I’d have stuff sorted out by now, but alas here I find myself.

Over the last week, we’ve been away from our house as we prepare to sell it. With COVID ramping up in the province, we thought it would be easier with a baby and a dog to be out of the house full time while prospective buyers came by to look at the listing. We stayed with family, which has required me to adapt my working conditions.

Typically I work in the home office at my desktop. For the last week, I’ve been working off a laptop and a borrowed computer monitor that functions as my second screen. For comfort, I’m using my peripheral wireless mouse and keyboard, along with my wireless headphones to block out noise. While working out of various bedrooms this past week, I’ve noticed an increase in my focus.

Granted, the increased focus coincided with a series of long meetings I’ve been attending, so perhaps I’ve been tricking myself into thinking I’m more productive. However, as I reflect on the situation, I also feel it’s worth mentioning that working in a new location helps to provide a sense of novelty for me.

This isn’t a new insight in the world of remote work – early in the pandemic, I used my company’s access to LinkedIn Learning to complete a few micro-courses on the topic of remote work to help me adjust. Many of the instructors noted that traditional remote work is done in many locations, both inside the home (dedicated workspace) as well as at favourite places out of the house (e.g. the local cafe). Because of COVID, I haven’t placed much stock in this piece of advice because we are dissuaded from working out of the house for long stretches of time (that is, sitting indoors at a coffee shop) if we are not required to do so.

This mini-experiment in remote work has given me some insight into my working style – I am not immune to the novelty that comes from environmental changes. When things relax a bit more, and if I continue to work remotely in my position, this will be something I’ll give consideration to.

Stay Awesome,

Ryan